Abstract
After the introduction of the meaning of digitalisation and its goals, this chapter presents the most important emerging technologies in the area of RE/FM/FS. It analyses which services are mainly affected by these technologies and goes into details about these changes, using examples of the FS “maintenance and operation”, “energy”, “logistic”, “security” and “safety”. It must be emphasised that digitalisation does not only mean the use of emerging technologies but also the development of new, human-centric services and products, of disruptive change in the service provision, of customised services and of new partnerships – only to name some of the most important “opportunities” due to digitalisation!
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Redlein, A., Höhenberger, C. (2020). Digitalisation. In: Redlein, A. (eds) Modern Facility and Workplace Management. Classroom Companion: Business. Springer, Cham. https://doi.org/10.1007/978-3-030-35314-8_5
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