Abstract
The postal sector is changing at a fast pace induced by many innovations and disruptive technologies. We aim to explain how the postal supply chain is increasingly fragmenting into modules, where some of these modules are virtualized and no longer needed to be carried out physically in order to offer end-to-end delivery services.
The views expressed in this paper are personal and do not necessarily represent the position of the institution to which the authors belong.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
It does not necessarily mean they should be labelled with an address, as unaddressed mail are postal services too, nor that it is compulsory that postal items need to be delivered in an envelope or in a box.
- 2.
Transport also takes place between the clearance and sorting stage, and – as mentioned in the ECJ jurisprudence (DHL International NV, formerly Express Line NV vs. Belgisch Instituut voor Postdiensten en Telecommunicatie), as well as in the EU Regulation n. 2018/644 – can be considered a postal activity only if undertaken with one of the other activities already mentioned.
- 3.
See www.mpost.co.ke for a nice example of blockchain use in postal services.
- 4.
- 5.
- 6.
- 7.
In addition, e-consumers often get low-cost or free delivery. Although the sustainability of this model of free delivery (and returns) is contested, e-tailers seem to be prepared to reduce their profit margin in order to gain market share.
- 8.
- 9.
- 10.
- 11.
Pick Up Drop Off locations are manned postal points (mostly local enterprises) where the consumer can collect its postal item.
- 12.
Confederazione Generale Italiana dei Trasporti e della Logistica (Confetra) and Others v Autorità per le Garanzie nelle Comunicazioni and Ministero dello Sviluppo Economico.
- 13.
- 14.
- 15.
- 16.
- 17.
Patent named “autonomous delivery platform” with patent number 9.256.852 B1 granted on 09/02/2016.
- 18.
- 19.
- 20.
- 21.
- 22.
ECJ C-434/15 Asociación Profesional Élite Taxi v Uber Systems Spain SL. http://curia.europa.eu/juris/liste.jsf?num=C-434/15
References
BIPT. (2017a). Communication by the BIPT Council of 7 February 2017 on the qualitative survey of consumer perceptions within the Belgian postal market. Brussels: BIPT. Retrieved from https://www.bipt.be/en/operators/postal/universal-and-non-universal-postal-services/communication-by-the-bipt-council-of-7-february-2017-on-the-qualitative-survey-of-consumer-perceptions-within-the-belgian-postal-market.
BIPT. (2017b). Communication by the BIPT Council of 13 February 2017 on an overall analysis about postal needs in Belgium. Brussels: BIPT. Retrieved from https://www.bipt.be/en/operators/postal/universal-and-non-universal-postal-services/communication-by-the-bipt-council-of-13-february-2017-on-an-overall-analysis-about-postal-needs-in-belgium.
Corredera, D. N., & Leta, T. B. (2019). The digital economy and digital postal activities – A global panorama. Berne: Universal Postal Union.
ERGP, & European Commission. (2018). Stakeholder Forum: When digital meets postal – Evolution or revolution? Brussels. https://ec.europa.eu/growth/content/ergp-stakeholder-forum-when-digital-meets-postal-evolution-or-revolution_en.
Joerss, M., Schröder, J., Neuhaus, F., Klink, C., & Mann, F. (2016). Parcel delivery, the future of last mile. McKinsey & Company. New York.
Morganti, E., Seidel, S., Blanquaert, C., Dablanc, L., & Lenz, B. (2014). The impact of e-commerce on final deliveries: Alternative parcel delivery services in France and Germany. Transportation Research Procedia, 4, 178–190.
Scorca, L. (2019). The transformation of postal services in light of technological developments and users’ needs. In P. L. Parcu, T. J. Brennan, & V. Glass (Eds.), New business and regulatory strategies in the postal sector (pp. 3113–3325). Cham: Springer. https://doi.org/10.1007/978-3-030-02937-1_23.
United Nations. (2014). World Urbanization Prospects: the 2014 Revision. New York: United Nations.
Zurel, O. (2016). A systematic review of postal consumers’ needs within the USO framework. Florence: 24th Conference on Postal and Delivery Economics.
Zurel, O., & Rozycki, M. (2019, May 5). Why lockers and PUDOs are the future of the last mile. Parcel & Postal Technology International. Retrieved from https://www.parcelandpostaltechnologyinternational.com/analysis/why-lockers-and-pudos-are-the-future-of-the-last-mile.html
Zurel, O., Van Hoyweghen, L., Braes, S., & Seghers, A. (2019). Parcel lockers, an answer to the pressure on the last mile delivery? In P. L. Parcu, T. J. Brennan, & V. Glass (Eds.), New business and regulatory strategies in the postal sector (pp. 299–312). Cham: Springer. https://doi.org/10.1007/978-3-030-02937-1_22.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Zurel, O., Scorca, L. (2020). How the Fragmentation of the Postal Supply Chain Leads to New Business Models. In: Parcu, P.L., Brennan, T.J., Glass, V. (eds) The Changing Postal Environment. Topics in Regulatory Economics and Policy. Springer, Cham. https://doi.org/10.1007/978-3-030-34532-7_4
Download citation
DOI: https://doi.org/10.1007/978-3-030-34532-7_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-34531-0
Online ISBN: 978-3-030-34532-7
eBook Packages: Economics and FinanceEconomics and Finance (R0)