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Organizational Agility and the Complementary Enabling Role of IT and Human Resources: Proposition of a New Framework

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ICT for an Inclusive World

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 35))

Abstract

Nowadays, companies’ environment is characterized by a rapid and continuous change. This includes economic, social, political and environmental aspects. Firms should then be able to sense risks and opportunities in their environments, and to act adequately in a rapid and efficient manner. Changes become thus a main source of sustainable competitive advantage. Organizational agility is a key dynamic capability, which allows the firm to cope with new market orientations, to take advantage of risks and to seize opportunities. The agile characteristics are enabled by a set of facilitators including particularly information technology and human resources. In this work, we explore through our proposed Framework, how IT infrastructure and human resources practices can have a direct and complementary effect through IT acceptance and developed IT skills. We highlight also the role of using and mastering human resources information systems (HRIS) in enhancing organizational agility, which plays an intermediary role for firm’s sustainable performance.

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Author information

Authors and Affiliations

  1. ENSIAS Engineering School, Mohammed V University, Rabat, Morocco

    Mohamed Amine Marhraoui & Abdellah El Manouar

Authors
  1. Mohamed Amine Marhraoui
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  2. Abdellah El Manouar
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Corresponding author

Correspondence to Mohamed Amine Marhraoui .

Editor information

Editors and Affiliations

  1. Department of Computer Science, Sultan Qaboos University, Muscat, Oman

    Youcef Baghdadi

  2. Business Department, University Paris Nanterre, Nanterre, France

    Antoine Harfouche

  3. Department of Economics and Business Science, University of Cagliari, Cagliari, Italy

    Marta Musso

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Marhraoui, M.A., El Manouar, A. (2020). Organizational Agility and the Complementary Enabling Role of IT and Human Resources: Proposition of a New Framework. In: Baghdadi, Y., Harfouche, A., Musso, M. (eds) ICT for an Inclusive World. Lecture Notes in Information Systems and Organisation, vol 35. Springer, Cham. https://doi.org/10.1007/978-3-030-34269-2_4

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