Abstract
The first phase of action research is diagnosing the problem to be addressed. Although it seems to be a straightforward task, diagnosing can be difficult as we need to understand the context of the project and the theories needed to take action. In this chapter, we explore different ways of diagnosing the problem—starting from observational ones like interviews and finishing up with analytical ones like statistical data analysis from experiment systems.
The noblest pleasure is the joy of understanding.
—Leonardo da Vinci
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Staron, M. (2020). Diagnosing. In: Action Research in Software Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-32610-4_3
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DOI: https://doi.org/10.1007/978-3-030-32610-4_3
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