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How the “Help” Feature Can Boost the Self-learning Process of CAQDAS: The webQDA Case Study

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Computer Supported Qualitative Research (WCQR 2019)

Abstract

The inherent demand for scientific production commonly leads us to rely on digital tools for the data analysis process, such as Computer Assisted Qualitative Data Analysis Software. However, learning those tools can be challenging for researchers, especially since it is commonly an autonomous task. Taking that into account, webQDA software displays a “Help” feature which intends to support its users to boost the self-learning process. Aiming to understand the potential of this feature, an evaluation workshop was carried out with 22 participants. It was possible to verify a significant user satisfaction, being the “clarity of the instructions” and the “Ease of use” the highest valued aspects of the “Help” feature in webQDA. It was possible to infer that this feature is a viable option to support the self-learning process of this particular software.

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Acknowledgments

This work was supported by Portuguese National Funding Agency for Science, Research and Technology (FCT - Fundação para a Ciência e a Tecnologia), under the project grant UID/CED/00194/2019. The presented data was originally collected in Portuguese, and this is a free proposed translation from the authors.

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Correspondence to Fábio Freitas .

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Freitas, F., Leite, C.V., de Souza, F.N., Costa, A.P. (2020). How the “Help” Feature Can Boost the Self-learning Process of CAQDAS: The webQDA Case Study. In: Costa, A., Reis, L., Moreira, A. (eds) Computer Supported Qualitative Research. WCQR 2019. Advances in Intelligent Systems and Computing, vol 1068. Springer, Cham. https://doi.org/10.1007/978-3-030-31787-4_14

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