Abstract
This work exposes an educational strategy based on gamification for the development of soft skills in engineering students, through the simulation of the process of product development based on QFD (Quality Function Deployment) in a virtual reality environment using “Second Life”. The steps carried out in this work are explained starting from the proposal design process, followed by the development of the proposal and the evaluation. Finally, the findings showed that the proposal achieved their goals; thanks to that, the virtual environment furnished conditions very close to the QFD implementation in a company, which helped to promote positive interactions among students who overcame the apathy and fear among them and finished with a positive perception of the process.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Akao, Y.: Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press (1990)
Çapin, T.K., Pandzic, I.S., Thalmann, D., Thalmann, D., Thalmann, N.M.: Realistic avatars and autonomous virtual humans in VLNET networked virtual environments (1998)
Chittaro, L., Ranon, R.: Web3D technologies in learning, education and training: motivations, issues, opportunities. Comput. Educ. 49(1), 3–18 (2007). https://doi.org/10.1016/j.compedu.2005.06.002
Dorling, A., McCaffery, F.: The gamification of SPICE. Commun. Comput. Inf. Sci. 290 CCIS, 295–301 (2012)
Franco, C.A.: La integración de las necesidades del cliente en los productos y servicios de la empresa. Estudios Gerenciales 73, 33–42 (1999)
Gasca-Hurtado, G.P., Peña, A., Gómez-Álvarez, M.C., Plascencia-Osuna, Ó.A., Calvo-Manzano, J.A.: Realidad virtual como buena práctica para trabajo en equipo con estudiantes de ingeniería. RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao (16), 76–91 (2015). https://doi.org/10.17013/risti.16.76-91
Kumar, S., Hsiao, J.K.: Engineers learn “Soft Skills the Hard Way”: planting a seed of leadership in engineering classes. Leadersh. Manag. Eng. 7(1), 18–23 (2006)
Lee, J., Hammer, J.: Gamification in education: what, how, why bother? Acad. Exch. Quart. 15(2), 1–5 (2015)
Oprescu, F., Jones, C., Katsikitis, M.: I PLAY AT WORK-ten principles for transforming work processes through gamification. Front. Psychol. 5, 14 (2014). https://doi.org/10.3389/fpsyg.2014.00014
Pulko, S.H., Parikh, S.: Teaching ‘Soft’ skills to engineers. Int. J. Electr. Eng. Educ. 40(4), 243–254 (2013). https://doi.org/10.7227/ijeee.40.4.2
Robles, M.M.: Executive perceptions of the top 10 soft skills needed in today’s workplace. Bus. Commun. Quart. 75(4), 453–465 (2012). https://doi.org/10.1177/1080569912460400
Schroeder, R.: Being There Together: Social Interaction in Virtual Environments. Oxford University Press, Oxford (2011)
Wolff, R., et al.: Communicating eye gaze across a distance without rooting participants to the spot. In: 2008 12th IEEE/ACM International Symposium on Distributed Simulation and Real-Time Applications, pp. 111–118. IEEE, October 2008. https://doi.org/10.1109/DS-RT.2008.28
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Pinzón-Cristancho, B., Calderón-Torres, H.A., Mejía-Moncayo, C., Rojas, A.E. (2019). An Educational Strategy Based on Virtual Reality and QFD to Develop Soft Skills in Engineering Students. In: Figueroa-García, J., Duarte-González, M., Jaramillo-Isaza, S., Orjuela-Cañon, A., Díaz-Gutierrez, Y. (eds) Applied Computer Sciences in Engineering. WEA 2019. Communications in Computer and Information Science, vol 1052. Springer, Cham. https://doi.org/10.1007/978-3-030-31019-6_8
Download citation
DOI: https://doi.org/10.1007/978-3-030-31019-6_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-31018-9
Online ISBN: 978-3-030-31019-6
eBook Packages: Computer ScienceComputer Science (R0)