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“Mirror, mirror on my search...”: Data-Driven Reflection and Experimentation with Search Behaviour

  • Angela FesslEmail author
  • Aitor Apaolaza
  • Ann Gledson
  • Viktoria Pammer-Schindler
  • Markel Vigo
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11722)

Abstract

Searching on the web is a key activity for working and learning purposes. In this work, we aimed to motivate users to reflect on their search behaviour, and to experiment with different search functionalities. We implemented a widget that logs user interactions within a search platform, mirrors back search behaviours to users, and prompts users to reflect about it. We carried out two studies to evaluate the impact of such widget on search behaviour: in Study 1 (N = 76), participants received screenshots of the widget including reflection prompts while in Study 2 (N = 15), a maximum of 10 search tasks were conducted by participants over a period of two weeks on a search platform that contained the widget. Study 1 shows that reflection prompts induce meaningful insights about search behaviour. Study 2 suggests that, when using a novel search platform for the first time, those participants who had the widget prioritised search behaviours over time. The incorporation of the widget into the search platform after users had become familiar with it, however, was not observed to impact search behaviour. While the potential to support un-learning of routines could not be shown, the two studies suggest the widget’s usability, perceived usefulness, potential to induce reflection and potential to impact search behaviour.

Keywords

Search behaviour Reflective learning Activity log data analysis 

Notes

Acknowledgements

The project “MOVING - TraininG towards a society of data-saVvy inforMation prOfessionals to enable open leadership iNnovation” is funded under the Horizon 2020 of the European Commission (project number 693092). The Know-Center is funded within the Austrian COMET Program - Competence Centers for Excellent Technologies - under the auspices of the Austrian Federal Ministry of Transport, Innovation and Technology, the Austrian Federal Ministry of Economy, Family and Youth and by the State of Styria. COMET is managed by the Austrian Research Promotion Agency FFG.

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Angela Fessl
    • 1
    Email author
  • Aitor Apaolaza
    • 2
  • Ann Gledson
    • 2
  • Viktoria Pammer-Schindler
    • 1
    • 3
  • Markel Vigo
    • 2
  1. 1.Know-Center GmbHGrazAustria
  2. 2.School of Computer ScienceUniversity of ManchesterManchesterUK
  3. 3.Institute for Interactive Systems and Data ScienceGraz University of TechnologyGrazAustria

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