Perception of Quality in Higher Education Institutions: A Logical View from the Literature

  • Ifetayo OluwafemiEmail author
  • Timothy Laseinde
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1026)


The hearty increase in population globally has impelled the educational sector to ensure they remained uncensored in the globalization trend, and to remain competitive. This study surveyed how quality is being viewed from higher education institutions context and examined deeply the operational meaning of quality in higher education institutions. The paper examined various total quality management concepts in some selected Sub-Sahara African countries and discussed the performance management techniques adopted to enhance their educational standard. Quality in higher education institutions was conceptualized in his study and various relevant and commonly used quality constructs were studied.


Quality Quality assessment Higher education Quality improvement 


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© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Postgraduate School of Engineering ManagementUniversity of JohannesburgJohannesburgRepublic of South Africa
  2. 2.Mechanical and Industrial Engineering Tech DeptUniversity of JohannesburgJohannesburgRepublic of South Africa

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