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Understanding the Alignment of Employee Appraisals and Rewards with Business Processes

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Business Process Management (BPM 2019)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11675))

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Abstract

A successful implementation and adoption of Business Process Management (BPM) requires an alignment with other management areas in an organization, and specifically with practices related to Human Resource Management (HRM). While the BPM literature highlights the importance of aligning HRM appraisals and rewards to business processes, little is known about how organizations actually align these two areas in practice, and how they face the challenges of this alignment. For this purpose, we conducted ten explorative case studies to acquire empirical evidence and gain better insights on this issue. We uncovered four patterns of BPM-HRM alignment and determined their important components. This work discusses the critical factors that are important for a successful BPM-HRM alignment and provides recommendations for this alignment by differentiating between lower and higher levels of BPM maturity.

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Author information

Authors and Affiliations

  1. Faculty of Economics and Business Administration, Department of Business Informatics and Operations Management, Ghent University, Tweekerkenstraat 2, 9000, Ghent, Belgium

    Aygun Shafagatova & Amy Van Looy

Authors
  1. Aygun Shafagatova
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  2. Amy Van Looy
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Corresponding author

Correspondence to Aygun Shafagatova .

Editor information

Editors and Affiliations

  1. University of Copenhagen, Copenhagen, Denmark

    Thomas Hildebrandt

  2. Eindhoven University of Technology, Eindhoven, The Netherlands

    Boudewijn F. van Dongen

  3. University of Bayreuth, Bayreuth, Germany

    Maximilian Röglinger

  4. Vienna University of Economics and Business, Vienna, Austria

    Jan Mendling

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Shafagatova, A., Van Looy, A. (2019). Understanding the Alignment of Employee Appraisals and Rewards with Business Processes. In: Hildebrandt, T., van Dongen, B., Röglinger, M., Mendling, J. (eds) Business Process Management. BPM 2019. Lecture Notes in Computer Science(), vol 11675. Springer, Cham. https://doi.org/10.1007/978-3-030-26619-6_25

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  • DOI: https://doi.org/10.1007/978-3-030-26619-6_25

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-26618-9

  • Online ISBN: 978-3-030-26619-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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