Abstract
Ubiquitous technologies may offer interesting opportunities for both employers and employees to exert power within organizations with implications for workers performance improvement and assessment. However, along with these opportunities there are many hidden risks. Through a meta analysis concerning the adoption of wearable technologies at work, the chapter investigates the critical role played by such technologies in shaping power within workplaces and related opportunities for the design of workers performance appraisal systems. After a background analysis regarding the relationship between power, technology and the organization, an investigation of the use of wearable devices within organizations and their meanings with respect to issues of power follows. The chapter ends with a SWOT analysis concerning the implications of these digital tools for the design of workers performance appraisal systems, and conclusions and future research proposals drawn.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Alahäivälä, Tuomas, and Harri Oinas-Kukkonen. 2016. “Understanding Persuasion Contexts in Health Gamification: A Systematic Analysis of Gamified Health Behavior Change Support Systems Literature.” International Journal of Medical Informatics 96: 62–70.
Albano, Roberto, Ylenia Curzi, Tania Parisi, and Lia Tirabeni. 2018. “Perceived Autonomy and Discretion of Mobile Workers.” Studi Organizzativi 2: 31–61.
Attewell, Paul. 1987. “Big Brother and the Sweatshop: Computer Surveillance in the Automated Office.” Sociological Theory 5: 87–100.
Ball, Kirstie. 2010. “Workplace Surveillance: An Overview.” Labor History 51: 87–106.
Bersin, Josh. 2014. “Spending on Corporate Training Soars: Employee Capabilities Now a Priority.” Forbes Magazine, February 4.
Bloomfield, Brian P., and Niall Hayes. 2009. “Power and Organizational Transformation Through Technology: Hybrids of Electronic Government.” Organization Studies 30: 461–487.
Bloomfield, Brian P., and Rod Coombs. 1992. “Information Technology, Control and Power: The Centralization and Decentralization Debate Revisited.” Journal of Management Studies 29: 459–484.
Brocklehurst, Michael. 2001. “Power, Identity and New Technology Homework: Implications for New Forms’ of Organizing.” Organization Studies 22: 445–466.
Carson, Kenneth P., Robert L. Cardy, and Gregory H. Dobbins. 1991. “Performance Appraisal as Effective Management or Deadly Management Disease: Two Initial Empirical Investigations.” Group & Organization Studies 16: 143–159.
Cassidy, Scott E., Joshua Fairchild, and James L. Farr. 2013. “Technology and Performance Appraisal.” In The Psychology of Workplace Technology, 101–122. New York: Routledge.
Cawley, Brian D., Lisa M. Keeping, and Paul E. Levy. 1998. “Participation in the Performance Appraisal Process and Employee Reactions: A Meta-Analytic Review of Field Investigations.” Journal of Applied Psychology 83: 615.
Clegg, Stewart R. 1989. Frameworks of Power. London: Sage.
Clegg, Stewart R. 1990. Modern Organizations: Organization Studies in the Postmodern World. London: Sage.
Clegg, Stewart R., David Courpasson, and Nelson Phillips. 2006. Power and Organizations. Thousand Oks, California: SAGE Publications Inc.
Crozier, Michel, and Erhard Friedberg. 1977. L’acteur et le système. Paris: Editions du Seuil.
Czarniawska, Barbara. 2017. “Actor-Network Theory.” In The Sage Handbook of Process Organization Studies, edited by Ann Langley and Haridimos Tsoukas, 160–173. London: Sage.
Czarniawska, Barbara, and Tor Hernes. 2005. Actor-Network Theory and Organizing. Copenhagen: Business School Publisher.
Davenport, Thomas H. 1993. Process Innovation: Reengineering Work Through Information Technology. Boston, MA: Harvard Business Press.
Fleming, Peter, and André Spicer. 2014. “Power in Management and Organization Science.” The Academy of Management Annals 8: 237–298.
Foucault, Michael. 1979. The History of Sexuality. London: Penguin.
Gekara, Victor Oyaro, and Peter Fairbrother. 2013. “Managerial Technologies and Power Relations: A Study of the Australian Waterfront.” New Technology, Work and Employment 28: 51–65.
Gherardi, Silvia. 2009. “Knowing and Learning in Practice-Based Studies: An Introduction.” The Learning Organization 16: 352–359.
Giddens, Anthony. 1984. The Construction of Society. Cambridge: Polity.
Giddens, Laurie, Ester Gonzalez, and Dorothy Leidner. 2016. “I Track, Therefore I Am: Exploring the Impact of Wearable Fitness Devices on Employee Identity and Well-Being.” Paper Presented at the Twenty-Second Americas Conference on Information Systems, San Diego, August.
Gray, Peter H. 2001. “The Impact of Knowledge Repositories on Power and Control in the Workplace.” Information Technology & People 14: 368–384.
Han, Lu, Qiang Zhang, Xianxiang Chen, Qingyuan Zhan, Ting Yang, and Zhan Zhao. 2017. “Detecting Work-Related Stress with a Wearable Device.” Computers in Industry 90: 42–49.
Heidegger, Martin, and David F. Krell. 1980. “Basic Writings—Nine Key Essays, Plus the Introduction to Being and Time.” Tijdschrift Voor Filosofie 42: 166–167.
Held, David. 1995. Democracy and the Global Order: From the Modern State to Global Governance. Cambridge: Polity Press.
Johnson, Richard D., and Hal G. Gueutal. 2011. “Transforming HR Through Technology: The Use of E-HR and HRIS in Organizations.” Society for Human Resource Management Effective Practice Guidelines Series. Alexandria, VA.
Kaupins, Gundars, and Malcolm Coco. 2017. “Perceptions of Internet-of-Things Surveillance by Human Resource Managers.” SAM Advanced Management Journal 82: 53–64.
Kling, Rob, and Suzanne Iacono. 1984. “Computing as an Occasion for Social Control.” Journal of Social Issues 40: 77–96.
Kotler, Philip, and Gary Armstrong. 2010. Principles of Marketing. London: Pearson Education.
Knights, David, and Fergus Murray. 1992. “Politics and Pain in Managing Information Technology: A Case Study from Insurance.” Organization Studies 13: 211–228.
Latour, Bruno. 1992. “Where Are the Missing Masses? The Sociology of a Few Mundane Artifacts.” In Shaping Technology/Building Society: Studies in Sociotechnical Change, edited by W.E. Bijker and J. Law, 225–258. Cambridge, MA: MIT Press.
Latour, Bruno. 2005. Reassembling the Social: An Introduction to Actor-Network-Theory. Oxford: Oxford University Press.
Law, John. 1984. “On the Methods of Long-Distance Control: Vessels, Navigation and the Portuguese Route to India.” The Sociological Review 32: 234–263.
Law, John. 1994. Organizing Modernity. Oxford: Blackwell.
Levensaler, L. 2008. “The Essential Guide to Employee Performance Management Systems (Part 2).” Bersin & Associates Research Report.
Li, He, Jing Wu, Yiwen Gao, and Yao Shi. 2016. “Examining Individuals’ Adoption of Healthcare Wearable Devices: An Empirical Study from Privacy Calculus Perspective.” International Journal of Medical Informatics 88: 8–17.
Lohr, Steve. 2014. “Unblinking Eyes Track Employees: Workplace Surveillance Sees Good and Bad.” The New York Times, June 21.
Lukes, Steven. 2005. Power: A Radical View, 2nd ed. London: Palgrave.
Lupton, Deborah. 1995. The Imperative of Health: Public Health and the Regulated Body. London: Sage.
Lupton, Deborah. 2013. “The Digitally Engaged Patient: Self-Monitoring and Self-Care in the Digital Health Era.” Social Theory & Health 11: 256–270.
Lupton, Deborah. 2014a. “Self-Tracking Modes: Reflexive Self-Monitoring and Data Practices.” Paper Presented at the Conference Imminent Citizenships: Personhood and Identity Politics in the Informatic Age, Canberra, August 27.
Lupton, Deborah. 2014b. “Self-Tracking Cultures: Towards a Sociology of Personal Informatics.” Paper Presented at the 26th Australian Computer-Human Interaction Conference on Designing Futures: The Future of Design, Sydney, New South Wales, Australia, December 2–5.
Lupton, Deborah. 2015. “Quantified Sex: A Critical Analysis of Sexual and Reproductive Self-Tracking Using Apps.” Culture, Health & Sexuality 17: 440–453.
Mettler, Tobias, and Jochen Wulf. 2019. “Physiolytics at the Workplace: Affordances and Constraints of Wearables Use from an Employee’s Perspective.” Information Systems Journal 29: 245–273.
Morozov, Evgeny. 2013. To Save Everything, Click Here: The Folly of Technological Solutionism. New York: PublicAffairs.
Murphy, Kevin R., and Jeanette N. Cleveland. 1995. Understanding Performance Appraisal: Social, Organizational, and Goal-Based Perspectives. London: Sage.
Olson, Parmy. 2014. “Get Ready for Wearable Tech to Plug into Health Insurance.” Forbes Magazine, June 19.
O’Neill, Christopher. 2017. “Taylorism, the European Science of Work, and the Quantified Self at Work.” Science, Technology, & Human Values 42: 600–621.
Orlikowski, Wanda J. 2007. “Sociomaterial Practices: Exploring Technology at Work.” Organization Studies 28: 1435–1448.
Orlikowski, Wanda J. 2010. “Practice in Research: Phenomenon, Perspective and Philosophy.” In Cambridge Handbook of Strategy as Practice, edited by D. Golsorkhi, L. Rouleau, D. Seidl, and E. Vaara, 23–33. Cambridge: Cambridge University Press.
Orlikowski, Wanda J., and Susan V. Scott. 2008. “10 Sociomateriality: Challenging the Separation of Technology, Work and Organization.” The Academy of Management Annals 2: 433–474.
Payne, Stephanie C., Margaret T. Horner, Wendy R. Boswell, Amber N. Schroeder, and Kelleen J. Stine-Cheyne. 2009. “Comparison of Online and Traditional Performance Appraisal Systems.” Journal of Managerial Psychology 24: 526–544.
Peppoloni, L., A. Filippeschi, E. Ruffaldi, and C. A. Avizzano. 2016. “A Novel Wearable System for the Online Assessment of Risk for Biomechanical Load in Repetitive Efforts.” International Journal of Industrial Ergonomics 52: 1–11.
Rapp, Amon. 2014. “A SWOT Analysis of the Gamification Practices: Challenges, Open Issues and Future Perspectives.” In Advances in Affective and Pleasurable Design: Proceedings of the 5th AHFE International Conference 19: 476–487.
Rapp, Amon, and Lia Tirabeni. 2018. “Personal Informatics for Sport: Meaning, Body, and Social Relations in Amateur and Elite Athletes.” ACM Transactions on Computer-Human Interaction (TOCHI) 25: 16.
Roberts, Gary E. 2003. “Employee Performance Appraisal System Participation: A Technique That Works.” Public Personnel Management 32: 89–98.
Ruckenstein, Minna. 2014. “Visualized and Interacted Life: Personal Analytics and Engagements with Data Doubles.” Societies 4: 68–84.
Sewell, Graham. 1998. “The Discipline of Teams: The Control of Team-Based Industrial Work Through Electronic and Peer Surveillance.” Administrative Science Quarterly 43: 397–428.
Sewell, Graham. 2012. “Employees, Organizations and Surveillance.” In The Handbook of Surveillance Studies, edited by K. Ball, K. D. Haggerty, and D. Lyon, 303–312. London: Routledge.
Sewell, Graham, and Barry Wilkinson. 1992. “‘Someone to Watch Over Me’: Surveillance, Discipline and the Just-In-Time Labour Process.” Sociology 26: 271–289.
Simon, Herbert A. 1965. The Shape of Automation: For Men and Management. New York, NY: Harper & Row.
Solon, Olivia. 2015. “Wearable Technology Creeps into the Workplace.” Bloomberg, August 7.
Stanton, Jeffrey M., and Kathryn R. Stam. 2003. “Information Technology, Privacy, and Power Within Organizations: A View from Boundary Theory and Social Exchange Perspectives.” Surveillance & Society 1: 152–190.
Swan, Melanie. 2013. “The Quantified Self: Fundamental Disruption in Big Data Science and Biological Discovery.” Big Data 1: 85–99.
Taylor, Frederick W. 1911. The Principles of Scientific Management. Republished 1967. New York: W. W. Norton.
Tompkins, Phillip K., and George Cheney. 1985. “Communication and Unobtrusive Control in Contemporary Organizations.” Organizational Communication: Traditional Themes and New Directions 13: 179–210.
Walton, Richard E. 1989. Up and Running: Integrating Information Technology and the Organization. Boston, MA: Harvard Business School Press.
Wilson, H. James. 2013. “Wearables in the Workplace.” Harvard Business Review, September.
Zuboff, Shoshana. 1988. In the Age of the Smart Machine. New York: Basic Books.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 The Author(s)
About this chapter
Cite this chapter
Tirabeni, L. (2020). Technology, Power, and the Organization: Wearable Technologies and Their Implications for the Performance Appraisal. In: Addabbo, T., Ales, E., Curzi, Y., Fabbri, T., Rymkevich, O., Senatori, I. (eds) Performance Appraisal in Modern Employment Relations. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-26538-0_4
Download citation
DOI: https://doi.org/10.1007/978-3-030-26538-0_4
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-26537-3
Online ISBN: 978-3-030-26538-0
eBook Packages: Business and ManagementBusiness and Management (R0)