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Creation of Optimal Service Zones for the Delivery of Express Packages

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A View of Operations Research Applications in Italy, 2018

Part of the book series: AIRO Springer Series ((AIROSS,volume 2))


Service zones design is a crucial step in optimizing express delivery services which simplify the planning of everyday distribution routes while favoring the driver familiarity with the delivery zone. We describe a Decision Support System (DSS) for the definition of service zones based on an advanced multi-attribute clustering algorithm. The DSS has been used successfully by a major provider in The Netherlands to support the redesign of its distribution system for express parcel delivery.

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Correspondence to Daniele Vigo .

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Parriani, T., Pozzi, M., Vigo, D., Cruijssen, F. (2019). Creation of Optimal Service Zones for the Delivery of Express Packages. In: Dell'Amico, M., Gaudioso, M., Stecca, G. (eds) A View of Operations Research Applications in Italy, 2018. AIRO Springer Series, vol 2. Springer, Cham.

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