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M-Path: A Conversational System for the Empathic Virtual Agent

  • Özge Nilay YalçınEmail author
  • Steve DiPaolaEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 948)

Abstract

M-Path is an embodied conversational agent developed to achieve natural interaction using empathic behaviors. This paper is aimed to describe the details of the conversational management system within the M-Path framework that manages dialogue interaction with an emotional awareness. Our conversational system is equipped with a goal-directed narrative structure that adapts to the emotional reactions of the user using empathy mechanisms. We further show the implementation and a preliminary evaluation of our system in a consultation scenario, where our agent uses text-based dialogue interaction to conduct surveys.

Keywords

Empathy Conversational agents Affective computing Human-computer interaction 

Notes

Acknowledgements

This work was partially supported by the Natural Sciences and Engineering Research Council of Canada (NSERC) [RGPIN-2019-06767].

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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.School of Interactive Arts and TechnologySimon Fraser UniversitySurreyCanada

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