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A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships

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Operations Management for Social Good (POMS 2018)

Part of the book series: Springer Proceedings in Business and Economics ((SPBE))

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Abstract

The sustainable operations allow the scope of the work and the corporative social responsibility. The researchers developed the study from April to June 2018 and analyzed the healthcare institution and local community relationships through educational actions. The research presents the sustainable operations proposal framework. The four groups of the healthcare professionals are selected in this study: the infection prevention and control, the solid waste manager, the continuing educational, and the nutritionist. In the results and discussion section, four steps integrate the framework: “the identification of needs,” “the action planning,” “the slums engagement,” and “the action maintenance and assessment.” The conclusion reinforces the stimulus for the corporate social responsibility, the worship of citizenship, and the educational program. The partnership between the healthcare institution and the community can be improved by the sustainable operations proposal framework.

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Acknowledgements

The present study was developed at the Health Economic and Technological Evaluation Laboratory of the Federal University of the State of Rio de Janeiro. The authors would like to acknowledge the support from the Rio de Janeiro State Foundation for Research Support, the Brazilian Network for Evaluation of Health Technologies, and the Brazilian National Scientific and Technological Development Council (Grant Number 3131812014-4).

Author information

Authors and Affiliations

  1. Health Economic and Technological Evaluation Laboratory, Federal University of the State of Rio de Janeiro—UNIRIO, Rio de Janeiro, Brazil

    Gláucya Daú

  2. Production Engineering School, Federal University of the State of Rio de Janeiro—UNIRIO, Rio de Janeiro, Brazil

    Annibal Scavarda

  3. Department of Marketing and Information Systems, School of Business Administration, American University of Sharjah, Sharjah, United Arab Emirates

    M. Sajid Khan

  4. Faculty of Economics and Business, University of Maribor, Maribor, Slovenia

    Sonja Sibila Lebe

Authors
  1. Gláucya Daú
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  2. Annibal Scavarda
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  3. M. Sajid Khan
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  4. Sonja Sibila Lebe
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Corresponding author

Correspondence to Gláucya Daú .

Editor information

Editors and Affiliations

  1. Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Rio de Janeiro, Brazil

    Adriana Leiras

  2. Universidad Nacional de Colombia at Medellin (UNAL-Medellin), Medellín, Colombia

    Carlos Alberto González-Calderón

  3. Universidade Estadual Paulista at São José dos Campos (ICT-UNESP), São Paulo, Brazil

    Irineu de Brito Junior

  4. Universidad de Los Andes (UniAndes), Bogotá, Colombia

    Sebastián Villa

  5. Universidade de São Paulo (USP), São Paulo, Brazil

    Hugo Tsugunobu Yoshida Yoshizaki

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Daú, G., Scavarda, A., Sajid Khan, M., Lebe, S.S. (2020). A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships. In: Leiras, A., González-Calderón, C., de Brito Junior, I., Villa, S., Yoshizaki, H. (eds) Operations Management for Social Good. POMS 2018. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-23816-2_113

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