Abstract
To complement the intention of addressing real-world problems through rigorous and relevant methods, we iterated a Design Science Research in four companies with international outreach in developed and developing Europe. The tactical management issues have been identified and addressed, in direct collaboration with the top, middle, and operational managers. Our collaborates have been introduced to the DENICA method and the Sense-and-Respond framework and have been guided and coached throughout the implementation and process of use. We observed the behavior of the managerial system in strategic and tactical terms, both managerially and informationally. In this chapter, we will present the actual developments, and how all stakeholders’ understanding evolved through time.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Baskerville, R., Pries-Heje, J., & Venable, J. (2008). Evaluation risks in design science research: A framework. In: International conference on design science research in information systems and technology (pp 329–334).
Bella, G., & Paulson, L. C. (2006). Accountability protocols: Formalized and verified. ACM Transactions on Information and System Security, 9(2), 138–161. https://doi.org/10.1145/1151414.1151416
Crim, T. A. (2014). Developing sense-and-respond capability in a mobile service firm enabled by dispatching technology: An action research study. Dissertation, Georgia State University.
Davison, R. M., Martinsons, M. G., & Kock, N. (2004). Principles of canonical action research. Information Systems Journal, 14, 65–86.
Denyer, D., Tranfield, D., & Van Aken, J. E. (2008). Developing design propositions through research synthesis. Organization Studies, 29(3), 393–413.
Forno, D. J. (2012). Applying sense & respond to create adaptive organizations (pp. 1–19).
Haeckel, S. H. (1997). ABI white paper: The development & application of organizational knowledge (pp. 1–13). New York: IBM Advanced Business Institute.
Haeckel, S. H. (1999). Adaptive enterprise: Creating and leading sense-and-respond organizations. Boston, MA: Harvard Business School Press.
Haeckel, S. H. (2003). A brief history of technology, thought, work and management. In Management – IBM Almaden symposium on coevolution of technological and business innovations (pp. 1–5).
Haeckel, S. H. (2004). Peripheral vision: Sensing and acting on weak signals making meaning out of apparent noise: The need for a new managerial framework. Long Range Planning, 37, 181–189.
Haeckel, S. H. (2016a). Adaptive enterprise: The workbook. CreateSpace Independent Publishing Platform. Available from https://www.amazon.com/dp/1535437944
Haeckel, S. H. (2016b). Sense & respond: Designing and governing adaptive organizations. Accessed January 10, 2013, from http://www.senseandrespond.com/
Highsmith, J. (2004). Agile project management: Creating innovative products. Upper Saddle River, NJ: Pearson.
Lehmann, C. F. (2012). Strategy and business techniques for improving execution. Boca Raton, FL: Auerbach Publications.
Remenyi, D., & Sherwood-Smith, M. (1999). Maximise information systems value by continuous participative evaluation. Logistics Information Management, 12(1/2), 14–31. https://doi.org/10.1108/09576059910256222
Sein, M. K., et al. (2011). Action design research. MIS Quarterly, 35(1), 37–56.
Van Aken, J., & Romme, G. (2012). A design science approach to evidence-based management. In D. M. Rosseau (Ed.), The Oxford handbook of evidence-based management (pp. 140–184). New York: Oxford University Press.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Petrevska Nechkoska, R. (2020). The Tactical Management Method “DENICA” in Practice: Business Cases. In: Tactical Management in Complexity. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-030-22804-0_6
Download citation
DOI: https://doi.org/10.1007/978-3-030-22804-0_6
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-22803-3
Online ISBN: 978-3-030-22804-0
eBook Packages: Business and ManagementBusiness and Management (R0)