Building a Bedrock of Trust Between Citizens, Law Enforcement and Other Stakeholders: A Scalable Architecture for Community Policing

  • Laurence MarzellEmail author
  • Ben Brewster
Part of the Security Informatics and Law Enforcement book series (SILE)


In today’s complex and interconnected world, the diverse communities that exist within it are complex ecosystems; no longer defined by geography alone. Instead, a multitude of factors, interests and connections, both virtual and physical, bind us together. These connections define the actions of collaborative multi-agency community policing (CP) approaches. In this chapter, a community policing architecture framework (CPAF) is defined. The CPAF framework provides a common and shared understanding of the governance, policy and flow of information, across and between the multiple stakeholder organisations involved. It includes not only citizens and law enforcement but all stakeholder actors. This creates a mechanism to better understand and share information at a community level, providing an essential building block to create and sustain trust and, ultimately, the means by which shared CP outcomes can be achieved.


Community policing Trust Stakeholder engagement Community policing architecture framework Country comparison Operating models Community policing journey 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Serco EuropeHampshireUK
  2. 2.CENTRICSheffield Hallam UniversitySheffieldUK

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