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The Demosprudential Ombud in Practice

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Reimagining Administrative Justice

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Abstract

This chapter turns from theory to practice by considering ways in which response to citizen grievance, whether by progressive judicial intervention or ombud practice, has already begun to conform to demosprudential values. In particular, the chapter considers public interest litigation in India, the operation of the ombud in Argentina as a ‘horizontal accountability mechanism’ and of the ombud in Greece as an instrument of equality and non-discrimination, and the systemic interventions of public-sector ombuds in the UK. The chapter also identifies the importance of mediation, of an ethic of care and of compassion as means of giving full expression to the values of community, network and openness.

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Authors and Affiliations

  1. University of Essex, London, UK

    Margaret Doyle

  2. University of Liverpool, Stockport, UK

    Nick O’Brien

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  1. Margaret Doyle
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  2. Nick O’Brien
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Correspondence to Margaret Doyle .

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Doyle, M., O’Brien, N. (2020). The Demosprudential Ombud in Practice. In: Reimagining Administrative Justice. Palgrave Pivot, Cham. https://doi.org/10.1007/978-3-030-21388-6_6

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