Abstract
This paper explores how the needs to exchange information across organizational boundaries in the Architecture, Engineering and Construction, and Facilities Management industry in Finland have been satisfied by means of stakeholder integration at the technical, business and socio-organizational levels. We interviewed practitioners about their motivations and goals for inter-organizational integration and observed different discourses. The information exchange needs in the context of individual building projects were often described as “addressed”. These needs focused mainly on managing complex stakeholder relations or handling the variable conditions with other building projects. In the scope of the whole built environment lifecycle, the needs were rather portrayed as ongoing problems still “unaddressed”. Existing information sources remained inadequate when the benefits of inter-organizational integration had not yet been clarified. The process workflow discontinuities demanded better understanding of the value of information beyond design as well as better coordination. The uncertainty of how much data to collect and for what purposes can be mitigated by defining “useful minimum” information exchange between stakeholders.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
The interview guide can be accessed through this link: https://doi.org/10.5281/zenodo.2577038.
References
Azhar, S.: Building information modeling (BIM): trends, benefits, risks, and challenges for the AEC industry. Leadersh. Manag. Eng. 11(3), 241–252 (2011)
Barki, H., Pinsonneault, A.: A model of organizational integration, implementation effort, and performance. Organ. Sci. 16(2), 165–179 (2005)
Bouchlaghem, D., et al.: Visualisation in architecture, engineering and construction (AEC). Autom. Constr. 14(3), 287–295 (2005)
Bryde, D., et al.: The project benefits of building information modelling (BIM). Int. J. Proj. Manag. 31(7), 971–980 (2013)
Chen, D., et al.: Architectures for enterprise integration and interoperability: past, present and future. Comput. Ind. 59(7), 647–659 (2008)
Corbin, J.M., Strauss, A.L.: Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. SAGE, Los Angeles (2015)
Creswell, J.W., Poth, C.N.: Qualitative Inquiry & Research Design: Choosing Among Five Approaches. SAGE, Los Angeles (2018)
Dubois, A., Gadde, L.-E.: The construction industry as a loosely coupled system: implications for productivity and innovation. Constr. Manag. Econ. 20(7), 621–631 (2002)
Easterbrook, S., et al.: Selecting empirical methods for software engineering research. In: Shull, F., et al. (eds.) Guide to Advanced Empirical Software Engineering, pp. 285–311. Springer, London, London (2008). https://doi.org/10.1007/978-1-84800-044-5_11
Eisenhardt, K.M.: Building theories from case study research. Acad. Manag. Rev. 14(4), 532 (1989)
Gann, D.M., Salter, A.J.: Innovation in project-based, service-enhanced firms: the construction of complex products and systems. Res. Policy 29(7–8), 955–972 (2000)
Ghaffarianhoseini, A., et al.: Building information modelling (BIM) uptake: clear benefits, understanding its implementation, risks and challenges. Renew. Sustain. Energy Rev. 75, 1046–1053 (2017)
Gidado, K.I.: Project complexity: the focal point of construction production planning. Constr. Manag. Econ. 14(3), 213–225 (1996)
Handy, S.L., et al.: How the built environment affects physical activity. Am. J. Prev. Med. 23(2), 64–73 (2002)
Hietanen, J., Lehtinen, S.: The useful minimum. Tampere University of Technology (2006)
Kähkönen, T.: Understanding and managing enterprise systems integration. Lappeenranta University of Technology (2017)
Kamara, J.M., et al.: Knowledge management in the architecture, engineering and construction industry. Constr. Innov. 2(1), 53–67 (2002)
Mangialardi, G., Di Biccari, C., Pascarelli, C., Lazoi, M., Corallo, A.: BIM and PLM associations in current literature. In: Ríos, J., Bernard, A., Bouras, A., Foufou, S. (eds.) PLM 2017. IAICT, vol. 517, pp. 345–357. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-72905-3_31
Molina, A., Chen, D., Panetto, H., Vernadat, F., Whitman, L.: Enterprise integration and networking: issues, trends and vision. In: Bernus, P., Fox, M. (eds.) Knowledge Sharing in the Integrated Enterprise. ITIFIP, vol. 183, pp. 303–313. Springer, Boston, MA (2005). https://doi.org/10.1007/0-387-29766-9_25
Nam, C.H., Tatum, C.B.: Noncontractual methods of integration on construction projects. J. Constr. Eng. Manag. 118(2), 385–398 (1992)
Oh, L.-B., et al.: Service-oriented architecture and organizational integration: an empirical study of IT-enabled sustained competitive advantage. In: ICIS 2007 Proceedings, vol. 18 (2007)
Runeson, P., Höst, M.: Guidelines for conducting and reporting case study research in software engineering. Empirical Softw. Eng. 14(2), 131–164 (2009)
Seaman, C.B.: Qualitative methods in empirical studies of software engineering. IEEE Trans. Softw. Eng. 25(4), 557–572 (1999)
Shen, W., et al.: A loosely coupled system integration approach for decision support in facility management and maintenance. Autom. Constr. 25, 41–48 (2012)
Shen, W., et al.: Systems integration and collaboration in architecture, engineering, construction, and facilities management: a review. Adv. Eng. Inform. 24(2), 196–207 (2010)
Vanlande, R., et al.: IFC and building lifecycle management. Autom. Constr. 18(1), 70–78 (2008)
Vernadat, F.B.: 86. Enterprise Integration and Interoperability. In: Nof, S. (ed.) Springer Handbook of Automation, pp. 1529–1538. Springer, Heidelberg (2009). https://doi.org/10.1007/978-3-540-78831-7_86
Volk, R., et al.: Building information modeling (BIM) for existing buildings—literature review and future needs. Autom. Constr. 38, 109–127 (2014)
Yin, R.K.: Case Study Research: Design and Methods. Sage Publications, Los Angeles (2009)
Acknowledgements
The first author thanks the Department of Computer Science at Aalto University for the office facilities and technical resources to conduct this study.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Camposano, J.C., Smolander, K. (2019). Inter-organizational Integration in the AEC/FM Industry. In: Giorgini, P., Weber, B. (eds) Advanced Information Systems Engineering. CAiSE 2019. Lecture Notes in Computer Science(), vol 11483. Springer, Cham. https://doi.org/10.1007/978-3-030-21290-2_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-21290-2_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-21289-6
Online ISBN: 978-3-030-21290-2
eBook Packages: Computer ScienceComputer Science (R0)