Skip to main content
Book cover

International Conference on Applied Human Factors and Ergonomics

AHFE 2019: Advances in Safety Management and Human Factors pp 46–57Cite as

Implementing the REPAIRER Human Factors Safety Reporting System Through MRM(MxHF) to Meet SMS Compliance in Aviation Maintenance

Part of the Advances in Intelligent Systems and Computing book series (AISC,volume 969)

Abstract

Reiterating the importance of having a human factor related safety reporting system for aviation maintenance to reduce human error and utilizing it to gain SMS compliance, the REPAIRER method of identifying and reporting human factors hazards in aviation maintenance is reintroduced. How and why the REPAIRER method system is of such importance in the implementation of aviation maintenance safety programs can be linked to the success and evolution of maintenance resource management and human factors programs which have been effective in reducing human error in aviation maintenance. These programs are rooted in effective communication methods, as well as the identification of human factor elements. To illustrate this point, the successes of maintenance resource management are discussed. Additionally, the incredible strides that the Federal Aviation Administration (FAA) has taken to propel a human factors-centered safety program in aviation maintenance are brought to light with the FAA’s latest transition of MRM (Maintenance Resource Management) to MxHF (Maintenance Human Factors). This newly appointed program, which replaced a decades old FAA MRM program, highlights the significant changes in MRM, notably the emphasis on human factors. Given the significant shift from MRM to MxHF, the authors explore the implementation of the REPAIRER aviation maintenance reporting system under the new guidelines and demonstrate how it could fulfill many of the desired outcomes of both programs, while still gaining SMS compliance.

Keywords

  • REPAIRER Reporting System
  • SMS
  • MRM
  • MxHF

This is a preview of subscription content, access via your institution.

Chapter
USD   29.95
Price excludes VAT (Canada)
  • DOI: 10.1007/978-3-030-20497-6_5
  • Chapter length: 12 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
eBook
USD   189.00
Price excludes VAT (Canada)
  • ISBN: 978-3-030-20497-6
  • Instant EPUB and PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book
USD   249.99
Price excludes VAT (Canada)
  • ISBN: 978-3-030-20496-9
  • Dispatched in 3 to 5 business days
  • Exclusive offer for individuals only
  • Free shipping worldwide
    See shipping information.
  • Tax calculation will be finalised during checkout
Learn about institutional subscriptions
Fig. 1.
Fig. 2.

References

  1. Miller, M.D.: The repairer reporting system strategy for aviation maintenance: integrating human factors and risk management into aviation maintenance for SMS compliance. Presentation to FAA Aviation Maintenance Mega Conference Honolulu (2016)

    Google Scholar 

  2. The MITRE Corporation: All Rights Reserved: The Safety Management System (Top View). Approved for Public Release; Distribution Unlimited, 06-1512 (2006)

    Google Scholar 

  3. Robertson, M.M.: Maintenance Resource Management, FAA Human Factors in Maintenance, FAA Office of Aviation Medicine, 3–4 (2005)

    Google Scholar 

  4. Robertson, M.M.: Maintenance Resource Management, FAA Human Factors in Maintenance, FAA Office of Aviation Medicine, 4–5 (2005)

    Google Scholar 

  5. Robertson, M.M.: Maintenance Resource Management, FAA Human Factors in Maintenance, FAA Office of Aviation Medicine, 5–6 (2005)

    Google Scholar 

  6. Taylor, J.C.: The evolution and effectiveness of maintenance resource management (MRM). Int. J. Ind. Ergon. 26, 201–215 (2000)

    CrossRef  Google Scholar 

  7. Patankar, M., Taylor, J.C.: Making a business case for the human factors programs in aviation maintenance. Proc. Hum. Fact. Ergon. Soc. Conf. 3, 767–770 (2000)

    CrossRef  Google Scholar 

  8. Patankar, M., Taylor, J.C.: MRM training, evaluation, and safety management. Int. J. Aviat. Psychol. 18, 61–71 (2008)

    CrossRef  Google Scholar 

  9. Iqbal, A., Manarvi, I., Siddiqui, M.H.: Maintenance resource management: a key process initiative to reduce human factors in aviation maintenance. In: IEEE Aerospace Conference Proceedings (2012)

    Google Scholar 

  10. Snyderman, J.: Air National Guard Program Cuts Red Tape for Quick Solutions, af.mil (2009)

    Google Scholar 

  11. Robertson, M.M.: Maintenance Resource Management, FAA Human Factors in Maintenance, FAA Office of Aviation Medicine, 10 (2005)

    Google Scholar 

  12. Robertson, M.M.: Maintenance Resource Management, FAA Human Factors in Maintenance, FAA Office of Aviation Medicine, 2 (2005)

    Google Scholar 

  13. Federal Aviation Administration: Maintenance Human Factors Training (MxHF), FAA Advisory Circular, 120-72A, 3 (2017)

    Google Scholar 

  14. Federal Aviation Administration: Maintenance Human Factors Training (MxHF), FAA Advisory Circular, 120-72A, 2 (2017)

    Google Scholar 

  15. Federal Aviation Administration: Maintenance Human Factors Training (MxHF), FAA Advisory Circular, 120-72A, 5 (2017)

    Google Scholar 

  16. Federal Aviation Administration: Maintenance Human Factors Training (MxHF), FAA Advisory Circular, 120-72A, 4-5 (2017)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Embry-Riddle Aeronautical University Worldwide College of Aeronautics, Daytona Beach, FL, USA

    Mark Miller & Bettina Mrusek

Authors
  1. Mark Miller
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Bettina Mrusek
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Bettina Mrusek .

Editor information

Editors and Affiliations

  1. DPS, School of Engineering, University of Minho, Guimarães, Portugal

    Pedro M. Arezes

Rights and permissions

Reprints and Permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Verify currency and authenticity via CrossMark

Cite this paper

Miller, M., Mrusek, B. (2020). Implementing the REPAIRER Human Factors Safety Reporting System Through MRM(MxHF) to Meet SMS Compliance in Aviation Maintenance. In: Arezes, P. (eds) Advances in Safety Management and Human Factors. AHFE 2019. Advances in Intelligent Systems and Computing, vol 969. Springer, Cham. https://doi.org/10.1007/978-3-030-20497-6_5

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-20497-6_5

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-20496-9

  • Online ISBN: 978-3-030-20497-6

  • eBook Packages: EngineeringEngineering (R0)