Abstract
A study was conducted in an automotive industry in order to analyse the impact of the ergonomic measures in the Key Performance Indicators (KPI) of the Company. The KPI selected was the Overall Equipment Effectiveness (OEE) used to estimate productivity and measured by availability, performance and quality. Due to dimension of this company an Ergonomic Workplace analysis was conducted comprising a generalist ergonomic study allowing the identification of the workstation that presented the worst ergonomic situation. After, specific ergonomic evaluation methods were applied identifying the tasks that compromised workers’ health. A list of measures to improve working conditions was proposed and implemented. In about a week, there was a 5% increase in performance and 91.7% of the ergonomic aspects previously evaluated by the workers improved, highlighting the overall satisfaction. General results showed that the implementation of the ergonomic measures contributed to improve company’s OEE. This research will contribute to raise awareness to the importance of the ergonomic aspects when designing and organizing workplaces in order to contribute to the economic and social objectives of the organization.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Malchaire, J., Cock, N., Vergracht, S.: Review of the factors associated with musculoskeletal problems in epidemiological studies. Int. Arch. Occup. Environ. Health 74(2), 79–90 (2001). https://doi.org/10.1007/s004200000212
Silverstein, B.A., Stetson, D.S., Keyserling, W.M., Fine, L.J.: Work-related musculoskeletal disorders: comparison of data sources for surveillance. Am. J. Ind. Med. 31(5), 600–608 (1997). https://doi.org/10.1002/(SICI)1097-0274(199705)31:5<600:AID-AJIM15>3.0.CO;2-2
Eurostat: Health and safety at work in Europe (1999–2007): A statistical portrait. Luxembourg: European Commission (2010). https://doi.org/10.2785/38630
Queiroz, M.V., Uva, A.S., Carnide, F., Serranheira, F., Miranda, L.C., Lopes, M.F.: Lesões Musculoesqueléticas Relacionadas com o Trabalho: Guia de orientação para prevenção. Guia de Orientação para a Prevenção. In: Ministério da Saúde, Programa Nacional Contra as Doenças Reumáticas, 1st edn. Lisboa (2008)
Figueiredo, M.C.P.R.C.: Análise Ergonómica do Trabalho no Setor de Carroçarias de Produção da Indústria Automóvel. Ergonomia. Universidade de Lisboa (2014)
Serranheira, F., Pereira, M., Santos, C.S., Cabrita, M.: Auto-referência de sintomas de lesões músculo-esqueléticas ligadas ao trabalho (LMELT) numa grande empresa em Portugal. Revista Portuguesa de Saúde Pública 21(2), 37–48 (2003)
Pires, A.R.: Sistemas de Gestão da Qualidade Ambiente, Segurança, Resonsabilidade Social, Indústria e Serviços (2a). Edições Sílabo, LDA, Lisboa (2016)
APCER.: Guia Interpretativo NP EN ISO 9001:2008. Associação Portuguesa de Certificação (2010)
Kreis, J., Bodeker, W.: Indicators for work-related health monitoring in Europe, 1st ed. BKK Bundesverband (2004)
Jakelski, D., Lebrasseur, R.: Implementing continuous improvement in the North American mining industry. In: Technological Forecasting and Social Change, vol. 55, pp. 165–177. Elsevier (1997)
Vorne: Free resources and fresh perspectives on OEE. What Is Overall Equipment Effectiveness? https://www.oee.com/. Accessed 19 Sept 2018
Duric, Z., Maksimovic, R., Adamovic, Z.: Key performance indicators in a joint-stock company. Afr. J. Bus. Manage. 4(6), 890–902 (2010)
Abreu, V.D.F.: A influência da motivação na produtividade do posto de trabalho: aplicação à indústria automóvel. Escola Superior de Tecnologia e Gestão de Viseu (2011)
Rodrigues, M., Loureiro, I., Leão, C.P.: An experimental analysis of ergonomics in an assembly line in a Portuguese automotive industry. Accept for publication as a chapter of the book Occupational and Environmental Safety and Health. Springer (2019)
Saunders, M., Lewis, P., Thornhill, A.: Research Methods for Business Students. 4a edn. Prentice Hall, Pearson Education (2007). ISBN 978-0273701484
Ahonen, M., Launis, M., Kuorinka, T.: Ergonomic Workplace Analysis. Ergonomics Section, Finnish Institute of Occupational Health, Helsinki (1989)
EN 12646-1: 2011 - Light and lighting - Lighting of work places - Part 1: Indoor work places (2011)
Rodrigues, M.: Implicações das Melhorias Ergonómicas nos Indicadores de Desempenho de uma Indústria do Ramo Automóvel. Dissertação Mestrado Engenharia Industrial, Escola de Engenharia da Universidade do Minho (2018)
Dul, J., Neumann, P.: Ergonomics Contributions to Company Strategy (2005). https://doi.org/10.1108/01443571011075056
Nunes, I.L., Machado, V.C.: Merging Ergonomic Principles into Lean Manufacturing, pp. 836–842 (2007)
Goggins, R.W., Spielholz, P., Nothstein, G.L.: Estimating the effectiveness of ergonomics interventions through case studies: implications for predictive cost-benefit analysis. J. Saf. Res. 39(3), 339–344 (2008). https://doi.org/10.1016/J.JSR.2007.12.006
Acknowledgments
This work has been supported by COMPETE: POCI-01-0145-FEDER-007043 and FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2019.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Rodrigues, M., Loureiro, I., Leão, C.P., Costa, N. (2020). How Ergonomics Is Contributing to Overall Equipment Effectiveness: A Case Study. In: Arezes, P. (eds) Advances in Safety Management and Human Factors. AHFE 2019. Advances in Intelligent Systems and Computing, vol 969. Springer, Cham. https://doi.org/10.1007/978-3-030-20497-6_3
Download citation
DOI: https://doi.org/10.1007/978-3-030-20497-6_3
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-20496-9
Online ISBN: 978-3-030-20497-6
eBook Packages: EngineeringEngineering (R0)