Abstract
The fourth industrial revolution has brought new challenges to the production workers in so-called smart factories. The flexible production process and many different product variants call for well-trained human workers. This paper contributes towards a better understanding of manual assembly workers in their everyday environment, since most advances in the production environment are technologically driven. Findings based on the Contextual Design methodology will be discussed and further analyzed in the crosscutting aspects of user, work, social, and environmental context.
Keywords
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Augstein, M., Neumayr, T., Pimminger, S., Ebner, C., Altmann, J., Kurschl, W.: Contextual design in industrial settings: experiences and recommendations. In: Proceedings of the 20th International Conference on Enterprise Information Systems—Volume 2: ICEIS. INSTICC, SciTePress, Portugal, pp. 429–440 (2018)
Bauernhansl, T., Ten Hompel, M., Vogel-Heuser, B.: Industrie 4.0 in Produktion, Automatisierung und Logistik: Anwendung, Technologien und Migration. Springer Vieweg, Wiesbaden (2014)
Beyer, H., Holtzblatt, K.: Contextual Design: Defining Customer-Centered Systems, 1st edn. Morgan Kaufmann, San Francisco (1997)
Coble, J., Maffitt, J.S., Orland, M.J., Kahn, M.G.: Contxtual inquiry: discovering physicians’ true needs. In: Proceedings of the Annual Symposium on Computer Application in Medical Care (1995)
Fouskas, K.G., Pateli, A.G., Spinellis, D.D., Virloa, H.: Applying contextual inquiry for capturing end-users behaviour requirements for mobile exhibition services. In: Proceedings of the 1st International Conference on Mobile Business, pp. 8–9 (2002)
Gellatly, A., Hansen, C., Highstrom, M., Weiss, J.P.: Journey: general motors’ move to incorporate contextual design into its next generation of automotive HMI designs. In: Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications, pp. 156–161. ACM, New York, USA (2010)
Gorecky, D., Schmitt, M., Loskyll, M.: Mensch-Maschine Interaktion im Industrie 4.0-Zeitalter. In: Industrie 4.0 in Produktion, Automatisierung und Logistik. Springer Fach-medien Wiesbaden, Wiesbaden, pp. 525–542 (2014)
Hanson, R., Medbo, L.: Kitting and time efficiency in manual assembly. Int. J. Prod. Res. 50(4), 1115–1125 (2012)
Holtzblatt, K., Jones, S.: Contextual inquiry: a participatory technique for system design. In: Schuler, D., Namioka, A. (eds.) Participatory Design: Principles and Practices. Chapter 9. Lawrence Erlbaum Associates (1993)
Holtzblatt, K., Wendell, J., Wood, S.: Rapid Contextual Design. Elsevier/Morgan Kauf-mann, San Francisco (2005)
Holtzblatt, K., Beyer H.: Contextual Design: Design for Life. Morgan Kaufmann, Cambridge (2017)
Koren, Y.: The Global Manufacturing Revolution: Product-Process-Business Integration and Reconfigurable Systems. Wiley, New York (2010)
Peissner, M., Hipp, C.: Potenziale der Mensch-Technik Interaktion für die effiziente und vernetzte Produktion von morgen. Fraunhofer Verlag, Stuttgart (2013)
Pfeiffer, S.: Robots, industry 4.0 and humans, or why assembly work is more than routine work. Societies 6, 16 (2016)
VDI-Richtlinie: VDI/VDE 2862 Blatt 2 Minimum requirements for application of fastening systems and tools - Applications in plant construction, mechanical engineering, equipment manufacturing and for flange connections in components under pressure boundary (2015)
Viitanen, J.: Contextual inquiry method for usercentered clinical it system design. Stud. Health Technol. Inform. 169, 965–969 (2011)
Wixon, D., Holtzblatt, K., Knox, S.: Contextual design: an emergent view of system design. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 329–336. ACM (1990)
Wurhofer, D., Buchner, R., Tscheligi, M.: Research in the semiconductor factory: insights into experiences and contextual influences. In: 7th International Conference on Human System Interactions (HSI), pp. 129–134. IEEE (2014)
Acknowledgments
Our work has been conducted within the scope of the project Human-Centered Workplace 4 Industry (HCW4i), funded through the COIN program and managed by the Austrian Research Promotion Agency (FFG).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Pimminger, S. et al. (2020). Reflections on Production Working Environments in Smart Factories. In: Karwowski, W., Trzcielinski, S., Mrugalska, B. (eds) Advances in Manufacturing, Production Management and Process Control. AHFE 2019. Advances in Intelligent Systems and Computing, vol 971. Springer, Cham. https://doi.org/10.1007/978-3-030-20494-5_7
Download citation
DOI: https://doi.org/10.1007/978-3-030-20494-5_7
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-20493-8
Online ISBN: 978-3-030-20494-5
eBook Packages: EngineeringEngineering (R0)