The Internet of Things in a Business Context: Implications with Respect to Value Creation, Value Drivers, and Value Capturing

  • Victor WolfEmail author
  • Jutta Stumpf-Wollersheim
  • Lukas Schott
Part of the FGF Studies in Small Business and Entrepreneurship book series (FGFS)


The Internet of Things (IoT) is a network that connects devices and everyday objects to exchange data. IoT solutions consist of two elements, namely, the “thing” itself and its digital addition. Thus, these solutions deliver value based on a physical “thing”-based function and on a digital, connected IT-based function. Due to this hybrid nature of the IoT construct, firms have to rethink how to create and capture value. However, we still know very little about the influence of the IoT on value creation, value drivers, and value capturing in a business context. We conceptually analyzed the potential impacts of the IoT on value creation, value drivers, and value capturing. With regard to value creation, we suggest that the characteristics of IoT solutions (the independence of the information stream and its accessibility) result in new possible ways of creating value and in specific drivers of value creation in IoT environments, namely, efficiency, network effects; customization, servitization and value co-creation, shared value drivers, and novelty. With regard to value capturing, we suggest that the hybrid value construct enables the value stream of digital information to be independently marketed, thereby allowing for completely new ways of capturing value in the IoT context.


Internet of Things Hybrid structure Value creation Value drivers Value capturing 



This work was supported by the ESF-funded project “Digitalisierung: Entwicklung von Standards für geowissenschaftliche Objekte” [100339452]. The book chapter is, in part, based on the master’s thesis of Lukas Schott, which was written under the supervision and guidance of Jutta Stumpf-Wollersheim at the Technische Universität Bergakademie Freiberg.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Victor Wolf
    • 1
    Email author
  • Jutta Stumpf-Wollersheim
    • 1
  • Lukas Schott
    • 2
  1. 1.Technische Universität Bergakademie FreibergFreibergGermany
  2. 2.Konica Minolta Business Solutions Deutschland GmbHHamburgGermany

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