Abstract
This paper looks at the results of a repeated study of the level of agreement between raters in a sensory quality inspection, with the participation of hearing-impaired individuals. The study was conducted in a manufacturing company supplying to the automotive sector. Hearing-impaired employees perform quality inspection which includes visual inspection of products. The level of agreement between raters, including hearing-impaired ones, was assessed using the MSA procedure for non-measurable characteristics, but with the application of Gwet’s AC1 coefficient. The study outcomes show that hearing-impaired employees perform at a quality level at least equal to that achieved by able-bodied employees. The results are valid for both a study conducted in a laboratory environment and one conducted at the manufacturing site.
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Acknowledgments
The results presented in the paper come from a scientific statutory research conducted at the Chair of Management and Production Engineering, Faculty of Mechanical Engineering and Management, Poznan University of Technology, Poland, supported by the Polish Ministry of Science and Higher Education from the financial means in 2018: 02/23/DSPB/7716.
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Starzyńska, B., Szajkowska, K., Diering, M. (2019). A Study of Raters’ Agreement in Quality Inspection with the Participation of Hearing Disabled Employees – Continuation. In: Diering, M., Wieczorowski, M., Brown, C. (eds) Advances in Manufacturing II. MANUFACTURING 2019. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-18682-1_17
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DOI: https://doi.org/10.1007/978-3-030-18682-1_17
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