Use of Industry 4.0 Concepts to Use the “Voice of the Product” in the Product Development Process in the Automotive Industry

  • Josiel NascimentoEmail author
  • André Cessa
Part of the Decision Engineering book series (DECENGIN)


The world is going through rapid and deep technological change. With advances due to new uses of the Internet and electronic devices, the relationships between companies and their customers will be improved in a way never seen before. These changes will allow products to communicate with their manufacturers (the Voice of the Product) so that they can be improved in future generations and can also be supported with updates made remotely, without user intervention. Productivity increases, continuous improvement and improved customer relationship are the objectives of this paradigm shift. Products from all durable and non-durable segments will have a high level of customisation, with the customer being responsible for specifying which characteristics will satisfy them.


Industry 4.0 Product development CAN bus Continuous Improvement PLM (Product Lifecycle Management) IOT (Internet of Things) Connected Products and Services 


  1. 1.
    Gilchrist A (2016) The industrial internet of things, Thailand. ISBN: 978-1-4842-2046-7Google Scholar
  2. 2.
    HE:labs (2018) Industry 4.0: the new era of technology has already begun. Available at: Accessed on 19 Nov 2018
  3. 3.
    MDIC (2018) Industry 4.0. Available at: Accessed on 19 Nov 2018
  4. 4.
    PMI (2007) Project management body of knowledge, São PauloGoogle Scholar
  5. 5.
    Ramos MN (2002) A educação profissional pela pedagogia das competências e a superfície dos documentos oficiais. Education Soc., Campinas, vol 23, n. 80, Sept 2002Google Scholar
  6. 6.
    Schwab K (2016) Industry 4.0. Fundamentals, perspectives and applications, 1st edn. Editora Edipro, São PauloGoogle Scholar
  7. 7.
    SENAI (2015) Automotive embedded electronics. Editora Senai, São PauloGoogle Scholar
  8. 8.
    SENAI-SP (2007) ABS brakes, São PauloGoogle Scholar
  9. 9.
    STARK J (2004) Product lifecycle management: 21st century paradigm for product realisation. Springer, London. ISBN 978-1-84628-067-2Google Scholar
  10. 10.
    Stark J (2015) Product lifecycle management. 21 century paradigm for product realisation, vol 1. Springer, London. ISBN: 978-3-319-17439-6Google Scholar
  11. 11.
    Stratasys Direct, Inc. (2018) DMLS|Direct metal laser sintering|3D print metal|. Available at Accessed on 20/11/2018
  12. 12.
    Stratasys Direct, Inc. (2018) Find materials and filaments for 3D printing. Available at: Accessed on 20/11/2018

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Faculdade CESUCCatalãoBrazil

Personalised recommendations