Product Lifecycle Management Business Transformation in an Engineering Technology Company

  • I. DonoghueEmail author
  • L. Hannola
  • J. Papinniemi
Part of the Decision Engineering book series (DECENGIN)


The role of Product Lifecycle Management (PLM) in business transformation varies in scope and impact. PLM initiatives range from Information System (IS) renewal to strategic business transformation, where often the capabilities to implement PLM successfully are unclear. This case study explains, through a case company example, the PLM concept journey from definition to implementation. It explains the variables influencing PLM transformation in an engineering technology company. This paper is based on an example carried out from 2011 to 2015 when the company’s strategy transformed it from an engineering company to a product and service company. The outcome show how a strategy-driven PLM transformation impacts a company at many levels, and also why the first PLM initiative had limited success due to focusing on IS driven process harmonisation. The case study also highlights the importance of the knowledge of the products, services and enterprise architecture, but also business models. The conclusions show PLM being at the core of business transformation, a cross-functional activity impacting products, services and customers.


Product lifecycle management Product management Enterprise architecture Business model Business strategy 


  1. 1.
    Sääksvuori A, Immonen A (2005) Product lifecycle management, 2nd edn. Springer, Berlin. ISBN-13 978-3-540-25731-8Google Scholar
  2. 2.
    Stark J (2006) Product lifecycle management—21st century paradigm for product realisations. Springer, London. ISBN 1-85233-810-5Google Scholar
  3. 3.
    Haines S (2009) The product manager’s desk reference. McGraw Hill. ISBN 978-0-07-159134-8Google Scholar
  4. 4.
    Kärkkäinen H, Pels JH, Silventoinen A (2012) Defining the customer dimension of PLM maturity, PLM 2012. IFIP AICT 388:623–634Google Scholar
  5. 5.
    Case Company Product Definition Policies (2014) Case CompanyGoogle Scholar
  6. 6.
    Forza C, Salvador F (2006) Product information management for mass customization. Palgrave Macmillan, Houndsmilsl Basingstoke. ISBN 978-0-230-00682-9CrossRefGoogle Scholar
  7. 7.
    Osterwalder A, Pineur Y (2010) Business model generation. Wiley, Hoboken. ISBN 978-0470-87641-1Google Scholar
  8. 8.
    Donoghue I, Hannola L, Papinniemi J (2018) Product lifecycle management framework for business transformation. LogForum 14(3):293–303CrossRefGoogle Scholar
  9. 9.
    Sääksvuori A (2016) PLM vision 2021 and beyond. Sirrus Publishing, Helsinki, pp 1–55Google Scholar
  10. 10.
    Couto V, Plansky J, Caglar D (2017) Fit for growth—a guide to strategic cost cutting, restructuring and renewal, price waterhouse coopers advisory service. Wiley, Hoboken. ISBN 978-1-1119-268-53-6Google Scholar

Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.School of Engineering Science, Industrial Engineering and ManagementLappeenranta University of Technology (LUT)LappeenrantaFinland

Personalised recommendations