Performance Measurement System to Continuously Improve a Brazilian Industrial Engineering Program: A Process to ABET Accreditation

  • Gabriela Lobo VeigaEmail author
  • Edson Pinheiro de Lima
  • Fernando Deschamps
  • Rafael Rodrigues Guimarães Wollmann
Conference paper
Part of the Springer Proceedings in Mathematics & Statistics book series (PROMS, volume 281)


There is an increasing claim for managing Engineering Programs through competences. By the mid-1990s, the Accreditation Board for Engineering and Technology (ABET) recognized that the international challenge of competitiveness was in part a problem of competencies in engineering education and has adopted a revolutionary approach, proposing the concept of student outcomes. The ABET content model to Student Outcomes is well known, but to define a process to make this content coherent within the institution is not a trivial thing. An important element for achieving ABET criteria is the establishment of a continuous improvement process through outcomes assessment, which will be the focus of this paper. A framework to continuously improve the performance in the context of Engineering Education is proposed. Such a framework is based upon a set of performance measurement literature and ABET criteria. The framework is tested at PUCPR Industrial Engineering (IE) Program, located in Brazil. The initial stages of development and implementation of the assessment process to continuous improvement of PUCPR’s IE Program are presented. As a result, it is possible to have a complete view of continuous improvement ABET process, including performance measurement system.


Continuous Improvement Industrial Engineering Performance Measurement System 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Gabriela Lobo Veiga
    • 1
    Email author
  • Edson Pinheiro de Lima
    • 1
  • Fernando Deschamps
    • 1
  • Rafael Rodrigues Guimarães Wollmann
    • 1
  1. 1.Pontifical Catholic University of ParanáCuritibaBrazil

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