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Governance Models for Creating Public Value in Open Data Initiatives pp 3–31Cite as

Turning Open Government Data into Public Value: Testing the COPS Framework for the Co-creation of OGD-Driven Public Services

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Part of the book series: Public Administration and Information Technology ((PAIT,volume 31))

Abstract

This chapter aims to demonstrate and understand how open government data can generate public value by allowing any actor to co-create an open government data-driven public service. The chapter takes a holistic approach to understanding open government data-driven co-creation and follows a content-context-process approach for the framework development. The framework proposes a public service co-creation cycle based around the ideas of agile and lean development that should lead to increased usage of open government data. The co-creation cycle is made up of four parts: co-initiation, co-design, co-implementation, and co-evaluation. To test the propositions put forth by the framework, a multi-case study was conducted on five different pilot projects that aimed to use open government data in the co-creation of new public services. The pilots were conducted at different levels of government and across different public domains. The results of the study seem to support the propositions outlined by the framework, though it also emerged that the pilots that engaged in co-implementation had higher levels of user engagement and satisfaction with the service; this warrants future empirical research.

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Notes

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    See http://www.opengovintelligence.eu for details.

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Acknowledgments

This work was supported by the European Commission (OpenGovIntelligence H2020 grant 693849) and Estonian Research Council (PUT773, PUT1361). We thank all the collaborators in the OpenGovIntelligence project. We are especially thankful to Efthimios Tambouris, Eleni Panopoulou, Evangelos Kalampokis, and Konstantinos Tarabanis for their collaboration in the development of earlier versions of the framework and to the piloting partners for testing and providing feedback regarding the framework. We have also benefitted from extensive discussions with Marijn Janssen and Ricardo Matheus.

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Authors and Affiliations

  1. Ragnar Nurkse Department of Innovation and Governance, Tallinn University of Technology, Tallinn, Estonia

    Keegan McBride, Maarja Toots, Tarmo Kalvet & Robert Krimmer

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  1. Keegan McBride
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  2. Maarja Toots
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  3. Tarmo Kalvet
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  4. Robert Krimmer
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Correspondence to Keegan McBride .

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Editors and Affiliations

  1. Department of Accounting and Finance, University of Granada, Granada, Spain

    Manuel Pedro Rodríguez Bolívar

  2. University of Johannesburg, Johannesburg, South Africa

    Kelvin Joseph Bwalya

  3. The University of Texas at San Antonio, San Antonio, TX, USA

    Christopher G. Reddick

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McBride, K., Toots, M., Kalvet, T., Krimmer, R. (2019). Turning Open Government Data into Public Value: Testing the COPS Framework for the Co-creation of OGD-Driven Public Services. In: Rodríguez Bolívar, M., Bwalya, K., Reddick, C. (eds) Governance Models for Creating Public Value in Open Data Initiatives. Public Administration and Information Technology, vol 31. Springer, Cham. https://doi.org/10.1007/978-3-030-14446-3_1

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