Abstract
Although IT systems fill and automate more and more areas of human life, and thus, manager’s work, one can ask why, at the end of the second decade of the 21st century, one cannot hire a robot as a manager? The paper presents the reasons for such a gap in applying algorithms and robots to business life and the possible solution to this problem. The reasons are the methodological problems in management sciences such as H. Koonst’s “theory jungle”, large subjectivity in theories, “overproduction of the truth”, chaos in definitions and scientific language, building “islands of knowledge” instead of developing a stable model of reality. The solution for these obstacles in building real knowledge on manager’s behavior, which is the necessary foundation of work automation, is the system of organizational terms. This is a methodological concept of research introduced by the author together with original research tools which are on-line management tools at transistorshead.com. Both innovations in management research let conduct several research project on manager’s behavior. There were also attempts of recognizing patterns in manager’s behavior. The examples of results are presented in the paper.
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Acknowledgements
Research activities leading to this work have been supported by the Faculty of Radio and Television at the University of Silesia in Katowice (Poland) and FoKoS at the University of Siegen (Germany). Olaf Flak greatly thanks to Prof. Marcin Grzegorzek from University of Siegen for his significant help in the experiments.
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Flak, O. (2020). System of Organizational Terms as a Methodological Concept in Replacing Human Managers with Robots. In: Arai, K., Bhatia, R. (eds) Advances in Information and Communication. FICC 2019. Lecture Notes in Networks and Systems, vol 70. Springer, Cham. https://doi.org/10.1007/978-3-030-12385-7_36
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