Abstract
This chapter focuses on family roles in digital families, drawing upon, and updating for the present day, the concept of the warm expert. First, the impact of information and communication technologies on family roles is investigated, based on qualitative research material collected from Finland, Italy and Slovenia in 2014 and 2015. After that the analysis looks at how family roles and responsibilities can change over the human life course. Three types of warm experts are identified, with their characteristics described and discussed. Lastly, the argument is made that intimately knowing the other family members is an essential quality of those acting in the role of warm experts, and that while acting in the role of an warm expertise is often demanding, it can also be rewarding to not just those benefiting from it, but also those in it.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bakardjieva, M. (2005). Internet society: The internet in everyday life. London: Sage.
Barnard, Y., Bradley, M. D., Hodgson, F., & Lloyd, A. D. (2013). Learning to use new technologies by older adults: Perceived difficulties, experimentation behaviour and usability. Computers in Human Behavior, 29(4), 1715–1724.
Dolničar, V., Grošelj, D., Hrast, M. F., Vehovar, V., & Petrovčič, A. (2018). The role of social support networks in proxy Internet use from the intergenerational solidarity perspective. Telematics and Informatics, 35(2), 305–317.
Selwyn, N., Johnson, N., Nemorin, S., & Knight, E. (2016). Going online on behalf of others: An investigation of ‘proxy’ internet consumers. Sydney: Australian Communications Consumer Action Network.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Taipale, S. (2019). Warm Experts 2.0. In: Intergenerational Connections in Digital Families. Springer, Cham. https://doi.org/10.1007/978-3-030-11947-8_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-11947-8_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-11946-1
Online ISBN: 978-3-030-11947-8
eBook Packages: EngineeringEngineering (R0)