Skip to main content
SpringerLink
Log in

IT—Business Alignment—Theoretical Background and Hypotheses Formulation

  • Chapter
  • First Online:
Aligning IT and Business

Part of the book series: Business Information Systems ((BISS))

  • 791 Accesses

Abstract

The chapter describes the theoretical background characterizing the role of IT—business alignment in generating value for organization. The necessity of the analysis of this issue in different business contexts is underlined in the light of different availability of IT solutions and different scope of implemented management methods existing in developing and developed economies—drastically influencing the IT—business alignment and its role for the organization. Moreover, IT reliability is proposed as the indicator of IT—business alignment and the theoretical background supporting it to be an indicator of IT—business alignment maturity is outlined. Then, the framework for verification of the mechanism of IT—business alignment role in generating value for organization is described (based on its influence on management methods quality, employees’ commitment and organizational performance). The chapter contains the formulation of general and detailed research hypotheses developed in order to fulfill the aims of entire book. It ends with an overview of proposed research methodology and its comparison with existing approaches to evaluation of IT—business alignment in organizations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 99.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 129.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Adzeh, K. J. (2013). Assessing the influence of organizational commitment on employee perceptions of superior customer value creation (Order No. 3554829). Available from ABI/INFORM Collection; ProQuest Central; ProQuest Dissertations & Theses A&I; ProQuest Dissertations & Theses Global (1317633519).

    Google Scholar 

  • Ahmad, H., Ahmad, K., & Shah, I. A. (2010). Relationship between job satisfaction, job performance attitude towards work and organizational commitment. European Journal of Social Sciences, 18(2), 257–267.

    Google Scholar 

  • Ahmed, S. (1999). The emerging measure of effectiveness for human resource management: An exploratory study with performance appraisal. Journal of Management Development, 18(6), 543–556.

    Article  Google Scholar 

  • Baets, W. R. (1996). Some empirical evidence on IS strategy alignment in banking. Information & Management, 30(4), 155–177.

    Article  Google Scholar 

  • Bardhan, I. R., Demirkan, H., Kannan, P. K., Kauffman, R. J., & Sougstad, R. (2010). An interdisciplinary perspective on IT services management and service science. Journal of Management Information Systems, 26(4), 13–64.

    Article  Google Scholar 

  • Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99–120.

    Google Scholar 

  • Basu, R., Upadhyay, P., Dan, P. K., & Das, M. C. (2010). A comparative analysis of issues affecting ERP implementation in developed and developing countries. International Journal of Advanced Research in Computer Science, 1(4).

    Google Scholar 

  • Bergeron, F., Raymond, L., & Rivard, S. (2004). Ideal patterns of strategic alignment and business performance. Information & Management, 41(8), 1003–1020.

    Article  Google Scholar 

  • Bieńkowska, A. (2015). Analiza rozwiązań i wzorce controlling w organizacji. Wrocław: Oficyna Wydawnicza Politechniki Wrocławskiej (PWr).

    Google Scholar 

  • Bieńkowska, A., Tworek, K., & Zabłocka-Kluczka, A. (2018). IT reliability and the results of controlling. In International Conference on Information Systems Architecture and Technology (pp. 222–234). Cham: Springer.

    Google Scholar 

  • Bieńkowska, A., Tworek, K., & Zabłocka-Kluczka, A. (2019). Information technology reliability influence on controlling excellence. International Journal of Digital Accounting Research, 19, 1–28.

    Google Scholar 

  • Bieńkowska, A., & Zgrzywa-Ziemak, A. (2011). Współczesne metody zarządzania w przedsiębiorstwach funkcjonujących w Polsce – identyfikacja stanu istniejącego. In M. Hopej & Z. Kral (Eds.), Współczesne metody zarządzania w teorii i praktyce. Wrocław: Oficyna Wydawnicza PWr.

    Google Scholar 

  • Boiral, O., & Henri, J.-F. (2012). Modeling the impacts of corporate commitment on climate change. Business Strategy and the Environment, 21(8), 495–516.

    Article  Google Scholar 

  • Bonaparte, W., Jr. (2008). The impact of organizational citizenship behavior and organizational commitment on organizational performance. Nova Southeastern University.

    Google Scholar 

  • Broadbent, M., & Kitzis, E. (2005). Linking business and IT strategies together: Four factors for success. Ivey Business Journal, 69(3), 1–6.

    Google Scholar 

  • Brown, C. V., & Magill, S. L. (1994). Alignment of the IS functions with the enterprise: Toward a model of antecedents. MIS Quarterly, 371–403.

    Google Scholar 

  • Brynjolfsson, E., & Hitt, L. (1995). Information technology as a factor of production: The role of differences among firms. Economics of Innovation and New Technology, 3(4), 183–200.

    Article  Google Scholar 

  • Burns, T., & Stalker, G. M. (1961). The management of innovation.

    Google Scholar 

  • Campos, L. M. S., de Melo Heizen, D. A., Verdinelli, M. A., & Miguel, P. A. C. (2015). Environmental performance indicators: A study on ISO 14001 certified companies. Journal of Cleaner Production, 99, 286.

    Article  Google Scholar 

  • Celuch, K., Murphy, G. B., & Callaway, S. K. (2007). More bang for your buck: Small firms and the importance of aligned information technology capabilities and strategic flexibility. The Journal of High Technology Management Research, 17(2), 187–197.

    Article  Google Scholar 

  • Certo, S. C., & Certo, S. T. (2009). Modern management: Concepts and skills. Upper Saddle River, NJ: Pearson Education.

    Google Scholar 

  • Chalofsky, N., & Krishna, V. (2009). Meaningfulness, commitment, and engagement: The intersection of a deeper level of intrinsic motivation. Advances in Developing Human Resources, 11(2), 189–203.

    Article  Google Scholar 

  • Chan, Y. E. (2002). Why haven’t we mastered alignment? The importance of the informal organization structure. MIS Quarterly Executive, 1(2), 97–112.

    Google Scholar 

  • Chan, Y. E., Huff, S. L., Barclay, D. W., & Copeland, D. G. (1997). Business strategic orientation, information systems strategic orientation, and strategic alignment. Information Systems Research, 8(2), 125–150.

    Article  Google Scholar 

  • Chan, Y. E., & Reich, B. H. (2007). IT alignment: What have we learned? Journal of Information technology, 22(4), 297–315.

    Article  Google Scholar 

  • Chandler, A. D. (1962). Strategy and structure: Chapters in the history of the American enterprise. Massachusetts Institute of Technology Cambridge, 4(2), 125–137.

    Google Scholar 

  • Chenhall, R. H., & Langfield-Smith, K. (1998). The relationship between strategic priorities, management techniques and management accounting: An empirical investigation using a systems approacha. Accounting, Organizations and Society, 23(3), 243–264.

    Article  Google Scholar 

  • Child, J. (1975). Managerial and organizational factors associated with company performance‐part II. A contingency analysis. Journal of Management Studies, 12(1–2), 12–27.

    Google Scholar 

  • Choo, A. S., Linderman, K., & Schroeder, R. G. (2007). Method and psychological effects on learning behaviors and knowledge creation in quality improvement projects. Management Science, 53(3), 437–450.

    Article  Google Scholar 

  • Clarkson, P. M., Li, Y., Richardson, G. D., & Vasvari, F. P. (2008). Revisiting the relation between environmental performance and environmental disclosure: An empirical analysis. Accounting, Organizations and Society, 33(4), 303–327.

    Article  Google Scholar 

  • Cliff, J. E., & Jennings, P. D. (2003). Commentary on the multidimensional degree of family influence construct and the F-PEC measurement instrument. Entrepreneurship Theory and Practice, 29(3), 341–347.

    Google Scholar 

  • Clifton, J. K. (2008). Engaging your employees: Six keys to understanding the new workplace. 2002 SHRM.

    Google Scholar 

  • Collins, J., & Porras, J. I. (2002). Built to last: Successful habits of visionary companies. New York, NY: Harper Collins Publishers.

    Google Scholar 

  • Coltman, T., Tallon, P., Sharma, R., & Queiroz, M. (2015). Strategic IT alignment: Twenty-five years on.

    Google Scholar 

  • Cragg, P., King, M., & Hussin, H. (2002). IT alignment and firm performance in small manufacturing firms. The Journal of Strategic Information Systems, 11(2), 109–132.

    Article  Google Scholar 

  • Crossan, M., Lane, H., & White, R. E. (1999). An organizational learning framework from intuition to institution. Academy of Management Review, 24(3), 522–537.

    Article  Google Scholar 

  • Crowston, K. (2000). Process as theory in information systems research. In Organizational and social perspectives on information technology (pp. 149–164). Boston, MA: Springer.

    Google Scholar 

  • Czekajewski, A. M. (2003). Does affective commitment really matter? Linking employee commitment with service quality (Order No. 3108280). Available from ABI/INFORM Collection; ProQuest Central; ProQuest Dissertations & Theses A&I; ProQuest Dissertations & Theses Global. (305212676).

    Google Scholar 

  • Dabic, M., Potocan, V., Nedelko, Z., & Morgan, T. R. (2013). Exploring the use of 25 leading business practices in transitioning market supply chains. International Journal of Physical Distribution & Logistics Management, 43(10), 833–851.

    Article  Google Scholar 

  • Daft, R. L. (2001). Essentials of organization theory and design. South Western Educational Publishing.

    Google Scholar 

  • Davis, F. D. (1985). A technology acceptance model for empirically testing new end-user information systems: Theory and results (Doctoral dissertation, MIT USA).

    Google Scholar 

  • Dewan, S., & Kraemer, K. L. (2000). Information technology and productivity: evidence from country-level data. Management Science, 46(4), 548–562.

    Google Scholar 

  • De Wet, W., Koekemoer, E., & Nel, J. A. (2016). Exploring the impact of information and communication technology on employees’ work and personal lives. SA Journal of Industrial Psychology, 42(1), 1–11.

    Google Scholar 

  • DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of management information systems, 19(4), 9–30.

    Article  Google Scholar 

  • Donaldson, L. (2001). The contingency theory of organizations. Sage.

    Google Scholar 

  • Dost, M. K. B., Ahmed, Z., Shafi, N., & Shaheen, W. A. (2011). Impact of employee commitment on organizational performance. Arabian Journal of Business and Management Review, 1(3), 87–98.

    Google Scholar 

  • Dow, D., Samson, D., & Ford, S. (1999). Exploding the myth: Do all quality management practices contribute to superior quality performance? Production and Operations Management, 8(1), 1–27.

    Article  Google Scholar 

  • Dyck, R. G., & Mulej, M. (1998). Self-transformation of the forgotten four-fifths. Kendall Hunt Publishing Company.

    Google Scholar 

  • Eaves, S. (2015). Employing a mixed methods approach to benefit business-IT alignment and levels of maturity. Electronic Journal of Business Research Methods, 13(1).

    Google Scholar 

  • Elkington, J. (1997). Cannibals with forks: The triple bottom line of twentieth century business. Capstone: Oxford.

    Google Scholar 

  • Endres, G. M., & Mancheno-Smoak, L. (2008). The Human Resource Craze: Human Performance Improvement and Employee Engagement. Organization Development Journal, 26(1).

    Google Scholar 

  • Epstein, M. J., & Buhovac, A. R. (2014). Making sustainability work. Best practices in managing and measuring corporate social, environmental, and economic impacts. San Francisco: Berrett-Koehler Publishers.

    Google Scholar 

  • Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26(5), 659–691.

    Article  Google Scholar 

  • Gerow, J. E., Grover, V., Thatcher, J. B., & Roth, P. L. (2014). Looking toward the future of IT-business strategic alignment through the past: A meta-analysis. MIS Quarterly, 38(4), 1059–1085.

    Article  Google Scholar 

  • Ghosh, B., & Scott, J. E. (2009). Relational alignment in offshore IS outsourcing. MIS Quarterly Executive, 8(1), 19–29.

    Google Scholar 

  • Gresov, C. (1990). Effects of dependence and tasks on unit design and efficiency. Organization Studies, 11(4), 503–529.

    Article  Google Scholar 

  • Guillemette, M. G., & Paré, G. (2012). Toward a new theory of the contribution of the IT function in organizations. MIS Quarterly, 36(2), 529–551.

    Article  Google Scholar 

  • Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001). Performance measures and metrics in a supply chain environment. International Journal of Operations & Production Management, 21(1/2), 71–87.

    Article  Google Scholar 

  • Hąbek, (2013). Ujawnianie wyników w zakresie zrównoważonego rozwoju przedsiębiorstw. Przegląd Organizacji, 12, 20–27.

    Google Scholar 

  • Henderson, J. C., & Venkatraman, N. (1993). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 32(1), 4–16.

    Article  Google Scholar 

  • Hinkelmann, K., Gerber, A., Karagiannis, D., Thoenssen, B., Van der Merwe, A., & Woitsch, R. (2016). A new paradigm for the continuous alignment of business and IT: Combining enterprise architecture modelling and enterprise ontology. Computers in Industry, 79, 77–86.

    Article  Google Scholar 

  • Hongming, X. I. E., Changyong, L. I. U., & Chunhui, C. (2007). Relationships among market orientation, learning orientation, organizational innovation and organizational performance: An empirical study in the Pearl River Delta region of China. Frontiers of Business Research in China, 1, 222.

    Article  Google Scholar 

  • Huang, C. D., & Hu, Q. (2007). Achieving IT-business strategic alignment via enterprise-wide implementation of balanced scorecards. Information Systems Management, 24(2), 173–184.

    Article  Google Scholar 

  • Huber, G. P. (1990). A theory of the effects of advanced information technologies on organizational design, intelligence, and decision making. Academy of Management Review, 15(1), 47–71.

    Article  Google Scholar 

  • Hussin, H., King, M., & Cragg, P. B. (2002). IT alignment in small firms. European Journal of Information Systems, 11, 108–127.

    Article  Google Scholar 

  • Ismail, N. A., & King, M. (2014). Factors influencing the alignment of accounting information systems in small and medium sized Malaysian manufacturing firms. Journal of Information Systems and Small Business, 1(1–2), 1–20.

    Google Scholar 

  • Jha, B., & Kumar, A. (2016). Employee engagement: A strategic tool to enhance performance. DAWN: Journal for Contemporary Research in Management, 3(2), 21–29.

    Google Scholar 

  • Johnson, A. M., & Lederer, A. L. (2010). CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization. Information & Management, 47(3), 138–149.

    Article  Google Scholar 

  • Jorfi, S., Nor, K. M., & Najjar, L. (2017). An empirical study of the role of IT flexibility and IT capability in IT-business strategic alignment. Journal of Systems and Information Technology, 19(1), 2–21.

    Article  Google Scholar 

  • Kaplan, R. S., & Norton, D. P. (2008). Mastering the management system. Harvard Business Review, 86(1), 62.

    Google Scholar 

  • Kappelman, L., McLean, E., Johnson, V., & Torres, R. (2016). The 2015 SIM IT issues and trends study. MIS Quarterly Executive, 15(1).

    Google Scholar 

  • Karahanna, E., & Preston, D. S. (2013). The effect of social capital of the relationship between the CIO and top management team on firm performance. Journal of Management Information Systems, 30(1), 15–56.

    Article  Google Scholar 

  • Karimi, J., & Konsynski, B. R. (1991). Globalization and information management strategies. Journal of management information systems, 7(4), 7–26.

    Article  Google Scholar 

  • Kaynak, H. (2003). The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management, 21, 405–435.

    Article  Google Scholar 

  • Kearns, G. S., & Lederer, A. L. (2003). A resource-based view of strategic IT alignment: How knowledge sharing creates competitive advantage. Decision Sciences, 34(1), 1–29.

    Article  Google Scholar 

  • Koh, S., Demirbag, M., Bayraktar, E., Tatoglu, E., & Zaim, S. (2007). The impact of supply chain management practices on performance of SMEs. Industrial Management & Data Systems, 107(1), 103–124.

    Article  Google Scholar 

  • Kompaso, S. M., & Sridevi, M. S. (2010). Employee engagement: The key to improving performance. International Journal of Business and Management, 5(12), 89.

    Article  Google Scholar 

  • Kozminski, A. K. (2008). Anatomy of systemic change Polish management in transition. Communist and Post-Communist Studies, 41(3), 263–280.

    Article  Google Scholar 

  • Kumar, V. (2010). Customer relationship management. New York, NY: Wiley.

    Google Scholar 

  • Kunnathur, A. S., & Shi, Z. (2001). An investigation of the strategic information systems planning success in Chinese publicly traded firms. International Journal of Information Management, 21(6), 423–439.

    Article  Google Scholar 

  • Lakhal, L., Pasin, F., & Limam, M. (2006). Quality management practices and their impact on performance. International Journal of Quality & Reliability Management, 23(6), 625–646.

    Article  Google Scholar 

  • Lang, R., Szabo, E., Catana, G. A., Konecna, Z., & Skalova, P. (2013). Beyond participation?—Leadership ideals of future managers from Central and East European countries. Journal for East European Management Studies, 18(4), 482–511.

    Article  Google Scholar 

  • Lasrado, F., & Bagchi, T. (2011). A cross-cultural evaluation of the contemporary workplace and its managerial implications. International Journal of Business, Management and Social Sciences, 2(1), 1–15.

    Google Scholar 

  • Lawrence, P. R., & Lorsch, J. W. (1967). Differentiation and integration in complex organizations. Administrative Science Quarterly, 1–47.

    Google Scholar 

  • Luftman, J. (2004). Assessing Business-IT Allignment Maturity. In Strategies for information technology governance (pp. 99–128). Igi Global.

    Google Scholar 

  • Luftman, J., & Kempaiah, R. (2007). An update on business-IT alignment: “A line” has been drawn. MIS Quarterly Executive, 6(3), 165–177.

    Google Scholar 

  • Luftman, J., Ben-Zvi, T., Dwivedi, R., & Rigoni, E. H. (2010). IT Governance: An alignment maturity perspective. International Journal of IT/Business Alignment and Governance (IJITBAG), 1(2), 13–25.

    Article  Google Scholar 

  • Luftman, J., & Brier, T. (1999). Achieving and sustaining business-IT alignment. California Management Review, 42(1), 109–122.

    Article  Google Scholar 

  • Luftman, J., Dorociak, J., Kempaiah, R., & Rigoni, E. H. (2008). Strategic alignment maturity: A structural equation model validation. AMCIS 2008 Proceedings, 53.

    Google Scholar 

  • Luftman, J., Lyytinen, K., & ben Zvi, T. (2017). Enhancing the measurement of information technology (IT) business alignment and its influence on company performance. Journal of Information Technology, 32(1), 26–46.

    Article  Google Scholar 

  • Luftman, J. N. (1996). Applying the strategic alignment model. In: Competing in the information age: Strategic alignment in practice (pp. 43–69).

    Google Scholar 

  • Luftman, J., Papp, R., & Brier, T. (1999). Enablers and inhibitors of business-IT alignment. Communications of the AIS, 1(3es), 1.

    Google Scholar 

  • Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(2008), 3–30.

    Article  Google Scholar 

  • Maes, R., Rijsenbrij, D., Truijens, O., & Goedvolk, H. (2000). Redefining business-IT alignment through a unified framework. Universiteit Van Amsterdam/Cap Gemini White Paper.

    Google Scholar 

  • Makadok, R. (2001). Toward a synthesis of the resource-based and dynamic-capability views of rent creation. Strategic Management Journal, 22(5), 387–401.

    Article  Google Scholar 

  • Maletic, M., Maletic, D., Dahlgaard, J., Dahlgaard-Park, S. M., & Gomišcek, B. (2015). Do corporate sustainability practices enhance organizational economic performance? International Journal of Quality and Service Sciences, 7(2/3), 184–200.

    Article  Google Scholar 

  • Markos, S., & Sridevi, M. S. (2010). Employee engagement: The key to improving performance. International Journal of Business and Management, 5(12), 89–97.

    Google Scholar 

  • Matić, I. (2012). Measuring the effects of learning on business performances: Proposed performance measurement model. The Journal of American Academy of Business, Cambridge, 18, 278.

    Google Scholar 

  • McKenzie, S. (2004). Social sustainability: Towards some definitions. Hawke Research Institute Working Paper Series No 27.

    Google Scholar 

  • Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 283–322.

    Article  Google Scholar 

  • Mendes, L. (2012). Employees involvement and quality improvement in manufacturing small and medium enterprise (SME): A comparative analysis. African Journal of Business Management, 6(23), 6980–6996.

    Google Scholar 

  • Meyer, J. P. & Allen, N. J. (1997). Commitment in the workplace. Sage Publications.

    Google Scholar 

  • Milne, P. (2007). Motivation, incentives and organisational culture. Journal of Knowledge Management, 11(6), 28–38. https://doi.org/10.1108/13673270710832145.

    Article  Google Scholar 

  • Milne, M. J., & Gray, R. (2013). W(h)ither ecology? The triple bottom line, the global reporting initiative, and corporate sustainability reporting. Journal of business ethics, 118(1), 13–29.

    Google Scholar 

  • Mitchell, M. S., & Cropanzano, R. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602.

    Article  Google Scholar 

  • Mone, E. M., & London, M. (Eds.). (2009). HR to the rescue. Routledge.

    Google Scholar 

  • Mone, E. M., & London, M. (2018). Employee engagement through effective performance management: A practical guide for managers.

    Google Scholar 

  • Moreno, A. R., Morales, V. G., & Llorens Montes, F. J. (2005). Learning during the quality management process. Industrial Management & Data System, 105(8), 1001–1021.

    Article  Google Scholar 

  • Nadler, D. & Tushman, M. (1986). Organizing for innovation. California Management Review, 28(3), 74–92.

    Google Scholar 

  • Nair, A. (2006). Meta-analysis of the relationship between quality management practices and firm performance—Implications for quality management theory development. Journal of Operations Management, 24, 948–975.

    Article  Google Scholar 

  • Nedelko, Z., & Potocan, V. (2013). The role of management innovativeness in modern organizations. Journal of Enterprising Communities, 7(1), 36–49.

    Article  Google Scholar 

  • Nedelko, Z., & Potočan, V. (2016). Management practices utilization in organizations—A comparison between catching-up and well-developed economies. Management: Journal of Contemporary Management Issues, 21(Special issue), 1–20.

    Google Scholar 

  • Nedelko, Z., Potocan, V., & Dabić, M. (2015). Current and future use of management tools. Economics and Management.

    Google Scholar 

  • Newman, K. L. (2000). Organizational transformation during institutional upheaval. Academy of Management Review, 25(3), 602–619.

    Article  Google Scholar 

  • O’Brien, J. A., & Marakas, G. M. (2006). Management information systems (Vol. 6). McGraw-Hill Irwin.

    Google Scholar 

  • Oh, W., & Pinsonneault, A. (2007). On the assessment of the strategic value of information technologies: Conceptual and analytical approaches. MIS Quarterly, 31(2), 239–265.

    Google Scholar 

  • Organ, D. W. (1997). Organizational citizenship behavior: Its construct clean-up time. Human Performance, 10(2), 85–97. https://doi.org/10.1207/s15327043hup10022.

    Article  Google Scholar 

  • Patrakosol, B., & Lee, S. M. (2009). IT capabilities, interfirm performance, and the state of economic development. Industrial Management & Data Systems, 109(9), 1231–1247.

    Article  Google Scholar 

  • Penrose, E. (1959). The theory of the growth of the firm. Oxford: Basic Blackwell.

    Google Scholar 

  • Perrow, C. (1967). A framework for the comparative analysis of organizations. American Sociological Review, 194–208.

    Google Scholar 

  • Phillips, D. (2006). Relationships are the core value for organisations. Corporate Communications: An International Journal, 11(1), 34–42.

    Article  Google Scholar 

  • Poonam, G. (2010). Critical success factors for enterprise resource planning implementation in Indian retail industry: An exploratory study. (IJCSIS) International Journal of Computer Science and Information Security, 8(2).

    Google Scholar 

  • Porra, J., Hirschheim, R., & Parks, M. S. (2005). The history of texaco’s corporate information technology function: A general systems theoretical interpretation. MIS Quarterly, 721–746.

    Google Scholar 

  • Porter, M. E. (1996). What is strategy. Published November.

    Google Scholar 

  • Potocan, V., & Mulej, M. (2007). Ethics of a sustainable enterprise—and the need for it. Systemic practice and action research, 20(2), 127–140.

    Google Scholar 

  • Potocan, V., & Dabic, M. (2012). Management tools in business environment. Maribor, Slovenia: Faculty of Economics and Business.

    Google Scholar 

  • Preston, R. (2014). CIO worries: Security, talent and (sadly)‘alignment’. InformationWeek.

    Google Scholar 

  • Pun, K. F., Chin, K. S., & Gill, R. (2001). Determinants of employee involvement practices in manufacturing enterprises. Total Quality Management, 12(1), 95–109.

    Google Scholar 

  • Ramdhani, A., Ramdhani, M. A., & Ainissyifa, H. (2017). Conceptual framework of corporate culture influenced on employees commitment to organization. International Business Management, 11(3), 826–830.

    Google Scholar 

  • Ravishankar, M. N., Pan, S. L., & Leidner, D. E. (2011). Examining the strategic alignment and implementation success of a KMS: A subculture-based multilevel analysis. Information Systems Research, 22(1), 39–59.

    Article  Google Scholar 

  • Raymond, L., & Paré, G. (1992). Measurement of information technology sophistication in small manufacturing businesses. Information Resources Management Journal (IRMJ), 5(2), 4–16.

    Article  Google Scholar 

  • Reich, B. H., & Benbasat, I. (1996). Measuring the linkage between business and information technology objectives. MIS Quarterly, 20(1), 55–81.

    Article  Google Scholar 

  • Reich, B. H., & Benbasat, I. (2000). Factors that influence the social dimension of alignment between business and information technology objectives. MIS Quarterly, 24(1), 81–113.

    Article  Google Scholar 

  • Reynolds, P., & Yetton, P. (2015). Aligning business and IT strategies in multi-business organizations. Journal of Information Technology, 30(2), 101–118.

    Article  Google Scholar 

  • Rigby, D. K., & Bilodeau, B. (2011, May 5). Management tools and trends 2011. Retrieved from http://www.bain.com.

  • Rivard, S., Raymond, L., & Verreault, D. (2006). Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance. The Journal of Strategic Information Systems, 15(1), 29–50.

    Article  Google Scholar 

  • Robertson, T. R. (2015). The relationship between information technology maturity and business alignment in higher education: A quantitative investigation (Order No. 3714442). Available from ProQuest Dissertations & Theses A&I; ProQuest Dissertations & Theses Global (1708991158).

    Google Scholar 

  • Robinson, R. N., Solnet, D. J., & Breakey, N. (2014). A phenomenological approach to hospitality management research: Chefs’ occupational commitment. International Journal of Hospitality Management, 43, 65–75.

    Google Scholar 

  • Rockart, J. F., Earl, M. J., & Ross, J. W. (1996). 14Eight imperatives for the new IT organization. Inventing the Organizations of the 21st Century, 297.

    Google Scholar 

  • Rotenberry, P. F., & Moberg, P. J. (2007). Assessing the impact of job involvement on performance. Management Research News, 30(3), 203–215.

    Article  Google Scholar 

  • Saat, J., Franke, U., Lagerstrom, R., & Ekstedt, M. (2010, October). Enterprise architecture meta models for IT/business alignment situations. In 2010 14th IEEE International Enterprise Distributed Object Computing Conference (EDOC) (pp. 14–23). IEEE.

    Google Scholar 

  • Sabherwal, R., & Kirs, P. (1994). The alignment between organizational critical success factors and information technology capability in academic institutions. Decision Sciences, 25(2), 301–330.

    Article  Google Scholar 

  • Sabherwal, R., & Chan, Y. E. (2001). Alignment between business and IS strategies: A study of prospectors, analyzers, and defenders. Information Systems Research, 12(1), 11–33.

    Google Scholar 

  • Sawitri, D., Suswati, E., & Huda, K. (2016). The impact of job satisfaction, organization commitment, Organization Citizenship Behavior (OCB) on employees’ performance. International Journal of Organizational Innovation, 9(2).

    Google Scholar 

  • Schlosser, F., Beimborn, D., Weitzel, T., & Wagner, H. T. (2015). Achieving social alignment between business and IT—An empirical evaluation of the efficacy of IT governance mechanisms. Journal of Information Technology, 30(2), 119–135.

    Article  Google Scholar 

  • Schwarz, A., Kalika, M., Kefi, H., & Schwarz, C. (2010). A dynamic capabilities approach to understanding the impact of IT-enabled businesses processes and IT-business alignment on the strategic and operational performance of the firm. Communications of the Association for Information Systems, 26(1), 4.

    Google Scholar 

  • Shannak, R., Masa’deh, R., Al-Zu’bi, Z., Obeidat, B., Alshurideh, M., & Altamony, H. (2012). A theoretical perspective on the relationship between knowledge management systems, customer knowledge management, and firm competitive advantage. European Journal of Social Sciences, 32(4), 520–532.

    Google Scholar 

  • Shaw, J. D., Delery, J. E., & Abdulla, M. H. (2003). Organizational commitment and performance among guest workers and citizens of an Arab country. Journal of Business Research, 56(12), 1021–1030.

    Article  Google Scholar 

  • Shih, E., Kraemer, K. L., & Dedrick, J. (2008). IT diffusion in developing countries. Communications of the ACM, 51(2), 43–48.

    Article  Google Scholar 

  • Simchi-Levi, D., Kaminsky, P., & Simichi-Levi, E. (2009). Designing and managing the supply chain: Concepts, strategies and case studies. Boston, MA: McGraw Hill.

    Google Scholar 

  • Sisnuhadi, S. (2017). The mediating role of organizational learning in the relationship between infrastructure practices, core practices, and organizational performance. International Journal of Economic Perspectives, 11(1), 1692–1708.

    Google Scholar 

  • Soh, C., & Markus, M. L. (1995). How IT creates business value: A process theory synthesis. ICIS 1995 Proceedings, 4.

    Google Scholar 

  • Soja, P. (2006). Success factors in ERP systems implementations: Lessons from practice. Journal of Enterprise Information Management, 19(4), 418–433.

    Article  Google Scholar 

  • Sousa, R., & Voss, C. (2002). Quality management re-visited: A reflective review and agenda for future research. Journal of Operations Management, 20, 91–109.

    Article  Google Scholar 

  • Staw, B. M., & Epstein, L. D. (2000). What bandwagons bring: Effects of popular management techniques on corporate performance, reputation, and CEO pay. Administrative Science Quarterly, 45(3), 523–556.

    Article  Google Scholar 

  • Sutherland, J., & Canwell, D. (2004). Key concepts in management. Macmillan International Higher Education.

    Google Scholar 

  • Tamosiuniene, R., & Jasilioniene, R. (2007). Customer relationship management as business strategy appliance: Theoretical and practical dimensions. Journal of Business Economics and Management, 8(1), 69–78.

    Article  Google Scholar 

  • Tarhini, A., Al-Dmour, R. H., & Obeidat, B. Y. (2015a). Strategic IT-business alignment as managers’explorative and exploitative strategies. European Scientific Journal, ESJ, 11(7).

    Google Scholar 

  • Tarhini, A., Arachchilage, N. A. G., & Abbasi, M. S. (2015b). A critical review of theories and models of technology adoption and acceptance in information system research. International Journal of Technology Diffusion (IJTD), 6(4), 58–77.

    Article  Google Scholar 

  • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.

    Article  Google Scholar 

  • Thompson, J. D. (1967). Organizations in action: Social science bases of administration.

    Google Scholar 

  • Thong, J. Y. L. (2001). Resource constraints and information systems implementation in Singaporean small business. OMEGA International Journal of Management Science, 29, 143–156.

    Article  Google Scholar 

  • Tomalin, B., & Nicks, M. (2010). The world’s business cultures and how to unlock them. London: Thorogood Publishing.

    Google Scholar 

  • Turel, O., Liu, P., & Bart, C. (2017). Board-level information technology governance effects on organizational performance: The roles of strategic alignment and authoritarian governance style. Information Systems Management, 34(2), 117–136.

    Article  Google Scholar 

  • Tusubira, F., & Mulira, N. (2004, September). Integration of ICT in organizations: Challenges and best practice recommendations based on the experience of Makerere University and other organizations. In International ICT Conference Held at Hotel Africana, Kampala, Uganda, 5–8 September.

    Google Scholar 

  • Udechukwu, I. I. (2009). Correctional officer turnover: Of Maslow’s needs hierarchy and Herzberg’s motivation theory. Public Personnel Management, 38(2), 69–82.

    Article  Google Scholar 

  • Vallance, S., Perkins, H. C., & Dixon, J. E. (2011). What is social sustainability? A clarification of concepts. Geoforum, 42(3), 342–348.

    Article  Google Scholar 

  • Van Assen, M., Van den Berg, G., & Pietersma, P. (2009). Key management models: The 60+ models every manager needs to know. Harlow: Prentice Hall.

    Google Scholar 

  • Van der Wiele, A., Dale, B. G., & Williams, A. (1997). ISO 9000 series registration to total quality management: The transformation journey. International Journal of Quality Science, 2(4): 236–252.

    Google Scholar 

  • Van Der Zee, J. T. M., & De Jong, B. (1999). Alignment is not enough: integrating business and information technology management with the balanced business scorecard. Journal of Management Information Systems, 16(2), 137–158.

    Article  Google Scholar 

  • Wagner, H. T., Beimborn, D., & Weitzel, T. (2014). How social capital among information technology and business units drives operational alignment and IT business value. Journal of Management Information Systems, 31(1), 241–272.

    Article  Google Scholar 

  • Weill, P., & Olson, M. H. (1989). An assessment of the contingency theory of management information systems. Journal of Management Information Systems, 6(1), 59–86.

    Article  Google Scholar 

  • Welikala And, D., & Sohal, A. S. (2008). Total Quality Management and employees’ involvement: A case study of an Australian organisation. Total Quality Management, 19(6), 627–642.

    Article  Google Scholar 

  • Wijnhoven, F., Spil, T., Stegwee, R., & Fa, R. T. A. (2006). Post-merger IT integration strategies: An IT alignment perspective. The Journal of Strategic Information Systems, 15(1), 5–28.

    Article  Google Scholar 

  • Woo, H. S. (2007). Critical success factors for implementing ERP: The case of a Chinese electronics manufacturer. Journal of Manufacturing Technology Management, 18(4), 431–442.

    Article  Google Scholar 

  • Wood, S., & De Menezes, L. (1998). High commitment management in the UK: Evidence from the workplace industrial relations survey, and employers’ manpower and skills practices survey. Human Relations, 51(4), 485–515.

    Google Scholar 

  • Woodward, J. (1965). Industrial organisation: Theory and practice. London: Oxford University Press.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Katarzyna Tworek

Authors
  1. Katarzyna Tworek
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Katarzyna Tworek .

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Tworek, K. (2019). IT—Business Alignment—Theoretical Background and Hypotheses Formulation. In: Aligning IT and Business. Business Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-11563-0_3

Download citation

Publish with us

Policies and ethics

Search

Navigation