Abstract
In this chapter, the elicitation and collaboration processes are introduced. The most commonly used elicitation techniques such as document analysis, interviews, and workshops are introduced. Furthermore, management of stakeholder collaboration is presented, and finally, the use of digital tools in elicitation and collaboration processes are discussed.
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© 2019 Springer Nature Switzerland AG
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Milani, F. (2019). Elicitation and Collaboration. In: Digital Business Analysis. Springer, Cham. https://doi.org/10.1007/978-3-030-05719-0_5
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DOI: https://doi.org/10.1007/978-3-030-05719-0_5
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Publisher Name: Springer, Cham
Print ISBN: 978-3-030-05718-3
Online ISBN: 978-3-030-05719-0
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