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Assessing Process Suitability for AI-Based Automation. Research Idea and Design

Part of the Lecture Notes in Business Information Processing book series (LNBIP,volume 339)

Abstract

Recent advancements in Big Data and Machine Learning (ML) have triggered progressive adoption of Artificial Intelligence (AI) in the enterprise domains to address growing business process complexity. What is yet largely missing in the traditional Business Process Management (BPM) approaches, are formal frameworks and guidelines for decision making support when applying AI in a company. Proposed research aims to extend existing BPM frameworks and guidelines by novel methods, this way increasing understanding of business processes in the view of recent technology developments in Big Data, AI and ML.

Keywords

  • Business Process Management
  • Business process frameworks
  • ITIL
  • Text Analytics
  • Text Mining
  • Artificial Intelligence
  • Process automation

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Correspondence to Aleksandra Revina .

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Revina, A. (2019). Assessing Process Suitability for AI-Based Automation. Research Idea and Design. In: Abramowicz, W., Paschke, A. (eds) Business Information Systems Workshops. BIS 2018. Lecture Notes in Business Information Processing, vol 339. Springer, Cham. https://doi.org/10.1007/978-3-030-04849-5_59

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  • DOI: https://doi.org/10.1007/978-3-030-04849-5_59

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