E-Government: A Curse or an Opportunity for Posts?
Worldwide a lot of countries have been engaged in e-government but investments in e-government policies differs among countries. Nevertheless it is possible to identify leader countries and key factors of success in implementing e-government policies. The establishment of e-governments can appear to be detrimental for postal operators. Indeed, these policies imply digitalisation of some administration processes which are harmful to traditional mail activities. However, this article shows that postal operators are playing an active role in the success of e-government policies by widening public access to internet and favouring digital literacy, or by providing digital tools allowing a wide and secure use of e-government procedures and by supporting Governments ‘ambitions. Consequently it seems that e-government is an opportunity for them.
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