User Evaluation of Industry 4.0 Concepts for Worker Engagement

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 876)


Industry is undergoing a digital transition that will change the design and setup of human-machine systems. One part of this change is increasing possibilities of workers to influence their work. In this paper, we present four components of the Factory2Fit project that contribute to this change by engaging workers: (1) knowledge sharing and collaboration via a discussion platform; (2) visualisation of information via augmented reality (AR) glasses; (3) participatory design of workplaces and tasks by means of a 3D simulation software programme, and (4) an on-site training tool utilising a training platform. The demonstrators were evaluated with workers to identify foreseen benefits, challenges and impact on their work. Most of the concepts seem to be well accepted and they have high potential to improve work well-being and work performance. The results of this study are encouraging, but long-term field studies with actual prototypes will be needed to evolve the concepts.


Industry 4.0 Acceptance Engagement Work Manufacturing Smart factory 



This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 723277 (project Factory2Fit). This paper reflects only the authors’ view and the Commission is not responsible for any use that may be made of the information it contains. The authors are grateful to all researchers, concepts’ developers and company representatives who have contributed to and supported the work presented in this publication.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.VTT Technical Research Centre of Finland Ltd.TampereFinland
  2. 2.Department of Factory Planning and Factory ManagementChemnitz University of TechnologyChemnitzGermany
  3. 3.Department of Cognitive and Engineering PsychologyChemnitz University of TechnologyChemnitzGermany
  4. 4.Information Technologies Institute, Centre for Research and Technology HellasThessalonikiGreece
  5. 5.United Technologies Research Centre IrelandCorkIreland

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