Question-Answering Aspect Classification with Hierarchical Attention Network

Abstract

In e-commerce websites, user-generated question-answering text pairs generally contain rich aspect information of products. In this paper, we address a new task, namely Question-answering (QA) aspect classification, which aims to automatically classify the aspect category of a given QA text pair. In particular, we build a high-quality annotated corpus with specifically designed annotation guidelines for QA aspect classification. On this basis, we propose a hierarchical attention network to address the specific challenges in this new task in three stages. Specifically, we firstly segment both question text and answer text into sentences, and then construct (sentence, sentence) units for each QA text pair. Second, we leverage a QA matching attention layer to encode these (sentence, sentence) units in order to capture the aspect matching information between the sentence inside question text and the sentence inside answer text. Finally, we leverage a self-matching attention layer to capture different importance degrees of different (sentence, sentence) units in each QA text pair. Experimental results demonstrate that our proposed hierarchical attention network outperforms some strong baselines for QA aspect classification.