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SAI 2018: Intelligent Computing pp 426–436Cite as

GGSE-Website Usability Evaluation Framework

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 857))

Abstract

Web is playing vital role in transformation of information technology and usage of website is increasing tremendously for all sorts of people. Usability plays important role in success of websites as they are used by people with different level of computer usage experience. Usability analysis is important to make website usage smooth and increase user satisfaction. Usability is neglected due to different reasons, like short development time, lack of usability knowledge of development team. There are few frameworks proposed for the usability evaluation of specific types of websites and for specific software. After detailed study of these frameworks we proposed General, Graphical and Structural Evaluation (GGSE) a general usability evaluation framework for usability evaluation of general purpose websites. A case study is performed to validate the results of GGSE. Case study proved the effectiveness of GGSE.

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Author information

Authors and Affiliations

  1. Department of Computer and Software Engineering, NUST, College of E&ME, Rawalpindi, Pakistan

    Aiman Khan Nazir, Iqra Zafar, Asma Shaheen, Bilal Maqbool & Usman Qamar

Authors
  1. Aiman Khan Nazir
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  2. Iqra Zafar
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  3. Asma Shaheen
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  4. Bilal Maqbool
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  5. Usman Qamar
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Corresponding author

Correspondence to Aiman Khan Nazir .

Editor information

Editors and Affiliations

  1. Faculty of Science and Engineering, Department of Information Science, Saga University, Honjo, Saga, Japan

    Kohei Arai

  2. The Science and Information (SAI) Organization, Bradford, West Yorkshire, UK

    Supriya Kapoor

  3. The Science and Information (SAI) Organization, Bradford, West Yorkshire, UK

    Rahul Bhatia

Appendix

Appendix

Website Usability Evaluation Sheet

figure a

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Nazir, A.K., Zafar, I., Shaheen, A., Maqbool, B., Qamar, U. (2019). GGSE-Website Usability Evaluation Framework. In: Arai, K., Kapoor, S., Bhatia, R. (eds) Intelligent Computing. SAI 2018. Advances in Intelligent Systems and Computing, vol 857. Springer, Cham. https://doi.org/10.1007/978-3-030-01177-2_31

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