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Characterizing DevOps Culture: A Systematic Literature Review

Part of the Communications in Computer and Information Science book series (CCIS,volume 918)


Time and quality pressures are affecting software process in all its stages. One of the proposed solutions to these pressures is DevOps. DevOps is aimed to increase the frequency, quality and speed of deploying software from development into production by means of new organizational structures and processes with a high degree of automation. Several authors underlined the fact, that beyond the tool chain, DevOps is a culture shift. However, to date the characterization of DevOps culture remains unclear. In this paper, authors tackle this problem by means of a Systematic Literature Review. Results provide a deeper understanding of the phenomena from human factor´s perspective.


  • DevOps
  • Culture
  • Empathy
  • Systematic Literature Review
  • Human factors

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Correspondence to Ricardo Colomo-Palacios .

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Appendix A: Primary Studies

Appendix A: Primary Studies


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Ebert, C., Gallardo, G., Hernantes, J., & Serrano, N. (2016). DevOps. IEEE Software, 33(3), 94–100.


Soni, M. (2015). End to end automation on cloud with build pipeline: the case for DevOps in insurance industry, continuous integration, continuous testing, and continuous delivery. In Cloud Computing in Emerging Markets (CCEM), 2015 IEEE International Conference on (pp. 85–89). IEEE.


Lwakatare, L. E., Kuvaja, P., & Oivo, M. (2015). Dimensions of devops. In International Conference on Agile Software Development (pp. 212–217). Springer.


Farroha, B. S., & Farroha, D. L. (2014). A framework for managing mission needs, compliance, and trust in the DevOps environment. In Military Communications Conference (MILCOM), 2014 IEEE (pp. 288–293). IEEE.


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Punjabi, R., & Bajaj, R. (2016). User stories to user reality: A DevOps approach for the cloud. In Recent Trends in Electronics, Information & Communication Technology (RTEICT), IEEE International Conference on (pp. 658–662). IEEE.


Diel, E., Marczak, S., & Cruzes, D. S. (2016). Communication Challenges and Strategies in Distributed DevOps. In Global Software Engineering (ICGSE), 2016 IEEE 11th International Conference on (pp. 24–28). IEEE.


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Kromhout, B. (2017). Containers Will Not Fix Your Broken Culture (and Other Hard Truths). Queue, 15(6), 50:46–50:56.


Gupta, V., Kapur, P. K., & Kumar, D. (2017). Modeling and measuring attributes influencing DevOps implementation in an enterprise using structural equation modeling. Information and Software Technology, 92, 75–91.


Colomo-Palacios, R., Fernandes, E., Soto-Acosta, P., & Larrucea, X. (2017). A case analysis of enabling continuous software deployment through knowledge management. International Journal of Information Management.


Hussaini, S. W. (2015). A Systemic Approach to Re-inforce Development and Operations Functions in Delivering an Organizational Program. Procedia Computer Science, 61, 261–266.


Erich, F. M. A., Amrit, C., & Daneva, M. (2017). A qualitative study of DevOps usage in practice. Journal of Software: Evolution and Process, 29(6).


Riungu-Kalliosaari, L., Mäkinen, S., Lwakatare, L. E., Tiihonen, J., & Männistö, T. (2016). DevOps adoption benefits and challenges in practice: a case study. In International Conference on Product-Focused Software Process Improvement (pp. 590–597). Springer.


Lwakatare, L. E., Karvonen, T., Sauvola, T., Kuvaja, P., Olsson, H. H., Bosch, J., & Oivo, M. (2016). Towards DevOps in the embedded systems domain: Why is it so hard? In System Sciences (HICSS), 2016 49th Hawaii International Conference on (pp. 5437–5446). IEEE.


Nybom, K., Smeds, J., & Porres, I. (2016). On the Impact of Mixing Responsibilities Between Devs and Ops. In International Conference on Agile Software Development (pp. 131–143). Springer.


Erich, F., Amrit, C., & Daneva, M. (2014). A mapping study on cooperation between information system development and operations. In International Conference on Product-Focused Software Process Improvement (pp. 277–280). Springer.


Myrbakken, H. avard, & Colomo-Palacios, R. (2017). DevSecOps: A Multivocal Literature Review. In International Conference on Software Process Improvement and Capability Determination (pp. 17–29). Springer

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Sánchez-Gordón, M., Colomo-Palacios, R. (2018). Characterizing DevOps Culture: A Systematic Literature Review. In: Stamelos, I., O'Connor, R., Rout, T., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2018. Communications in Computer and Information Science, vol 918. Springer, Cham.

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