Human Factors and Ergonomics in Medical Informatics

  • H. Chaudet
  • F. Anceaux
  • M. C. Beuscart
  • S. Pelayo
  • L. Pellegrin
Part of the Health Informatics book series (HI)


Digital tools cannot be separated from their users, the activities for which they are built, and their utilisation context. They require from professionals a learning of how to work with systems that are more or less easy to use, and a modification, sometimes complete, of their practices and organisations. It is why this chapter introduces a human factor approach of medical informatics, and specifically a work analysis approach, which is a methodological approach aiming to collect essential data in order to describe the psychological, physical, social, technical and economic conditions within which an operator performs a set of tasks or activities that constituted his work.

After presenting the overall context of computerisation pressure associated with the evolution of health work systems and the possible risks and stakes it brings, this chapter describes the concepts of ergonomics and human factors for medical informatics projects. It specifically focuses on work situation analysis, user-centered design with a practical example concerning the implementation of a CPO system, and concludes with a broader approach opening the concept of medical socio-technical system.


Human factors Ergonomics Health work system Work situation analysis Usability User-centered design Complex socio-technical systems 


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Copyright information

© Springer-Verlag France 2014

Authors and Affiliations

  • H. Chaudet
    • 1
  • F. Anceaux
    • 2
  • M. C. Beuscart
    • 3
  • S. Pelayo
    • 3
  • L. Pellegrin
    • 4
  1. 1.Faculte de MedecineUMR 912 – SESSTIM – INSERM/IRD/Aix-Marseille UniversitéMarseille, cedex 5France
  2. 2.LAMIH-PERCOTEC, UMR CNRS 8201 & UVHCValenciennesFrance
  3. 3.Evalab/CIC IT, CHRU de Lille & Université de Lille 2LilleFrance
  4. 4.IRBA (Institut de Recherche Biomédicale des Armées)ToulonFrance

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