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Design of a Collaborative Disaster Response Process Management System

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Proceedings of COOP 2010

Abstract

We describe in this article a framework for disaster response process management. This framework can be used to develop information systems supporting those processes. It is grounded in several research approaches: literature research, case studies, end user interviews and workshops. We compare disaster response process management with business process management and argue why it is substantial different to it. Another main result of this comparison is that business process management technology, such as flexible workflow systems, are not suitable for disaster response processes. We propose an information system supporting disaster response processes based on our developed framework. Finally we present validation of the information system design and give outlook on our future research.

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Acknowledgement

The research was partially funded by means of the German Federal Ministry of Education and Research under the promotional reference 01ISO7009. The authors take the responsibility for the content. Another part was funded by the research organization of the French government.

Author information

Authors and Affiliations

  1. SAP Research Center (SRC) Sophia Antipolis, 805, Avenue du Docteur Maurice Donat, BP1216-06254, Mougins, France

    Jörn Franke (Public Security)

  2. LORIA-INRIA, Nancy-Université, BP 239-54506, Vandoeuvre-lès-Nancy Cedex, France

    François Charoy

Authors
  1. Jörn Franke
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  2. François Charoy
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Corresponding author

Correspondence to Jörn Franke .

Editor information

Editors and Affiliations

  1. , ICD/Tech-CICO Fre CNRS 2848, Universite de Technologie de Troyes, rue Marie Curie 12, Troyes Cedex, 10010, France

    Myriam Lewkowicz

  2. IEP, rue Gaston de Saporta 25, Aix-en-Provence, 13625, France

    Parina Hassanaly

  3. , Information Systems and New Media, University of Siegen, Hölderlinstr. 3, Siegen, 57068, Germany

    Volker Wulf

  4. , Information Systems and New Media, University of Siegen, Hoelderlinstr. 3, siegen, 57068, Germany

    Markus Rohde

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Franke, J., Charoy, F. (2010). Design of a Collaborative Disaster Response Process Management System. In: Lewkowicz, M., Hassanaly, P., Wulf, V., Rohde, M. (eds) Proceedings of COOP 2010. Springer, London. https://doi.org/10.1007/978-1-84996-211-7_5

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  • DOI: https://doi.org/10.1007/978-1-84996-211-7_5

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  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84996-210-0

  • Online ISBN: 978-1-84996-211-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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