The Challenges of User-Centred Design

  • William HudsonEmail author
Conference paper


A number of perceptual and psychological issues conspire to make the successful design of interactive systems – and user interfaces in particular – much more difficult than it would seem at first sight. This paper describes the author’s keynote address to the CADUI conference and investigates these issues, touching on attentional, change and mud splash blindnesses. It also explores the diffculties technologists can have in understanding user’s needs, as demonstrated by a recent study in empathizing and systemising skills within the IT sector.


Visual Language Change Blindness Inattention Blindness Window Vista Back Room 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag London Limited 2009

Authors and Affiliations

  1. 1.Syntagm LtdOxfordUK

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