Engineer to Order Supply Chain Improvement Based on the GRAI Meta-model for Interoperability: An Empirical Study
Companies compete in saturated markets trying to be more productive and more efficient. In this context, to manage the entire supply network to optimize overall performance becomes critical. Enterprise Modelling of Decision Systems is an important instrument to structure this complexity. This paper explores the methodology in which the redesign of internal and external operational integrated processes should be done, applying the GRAI Meta Model and the Design Principles for Interoperability, in order to improve the overall performance of an Engineer to Order Supply Chain. This research has also conducted a case study in the Producer Goods Sector from an Original Equipment Manufacturer (OEM) point of view. The main conclusions related to the aim of the paper are that, the reengineered system integrates the Supply Chain Network more effectively, as well as achieving the customers’ objectives in terms of time and cost.
KeywordsBusiness Process Reengineering in interoperable scenarios Enterprise modelling for interoperability Modelling cross-enterprise business processes Experiments and case studies in interoperability
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