Bannon L, Bødker S (1997) Constructing common information space. In Pro-ceedings of the European Conference on Computer-Supported Cooperative Work ECSCW’97, Dordrecht. Kluwer, Lancaster, UK, pp. 81–96.
Berg M, Bowker G (1997) The multiple bodies of the medical record: Towards a sociology of an artifact. Sociological Quarterly 38: 511–535.
Berg M, Timmermans S (2000) Order and their others—On the constitution of universalities. Medical Work 8(1): 31–61.
Bowker GC, Star SL (1999) Sorting things out: Classification and its consequences. MIT Press, Cambridge, MA.
Brady T, Tierney M, Williams R (1992) The commodification of industry applications software. Industrial and Corporate Change 1(3): 489–514.
Clausen C, Williams R (1997) The social shaping of computer-aided production management and computer-integrated manufacture. Office of Official Publications of European Communities, Luxembourg.
Cornford J, Pollock N (2003) Putting the University Online: Information, Technology and Organizational Change. Open University Press, Milton Keynes, UK.
Ellingsen G, Monteiro E (2000) A patchwork planet: The heterogeneity of electronic patient record systems in hospitals. In Proceedings of the Information Systems Research Seminar in Scandinavia (IRIS’2000), Uddevalla, Sweden, August.
Fincham R, Fleck J, Procter R, Scarbrough H, Tierney M, Williams R (1994) Expertise and Innovation: Information Technology Strategies in the Financial Services Sector. Oxford University Press, New York.
Fleck J (1988) The development of information integration: Beyond CIM? Edinburgh PICT Working Paper No. 9, Edinburgh University.
Hardstone G (April, 2002) PiMS Implementation: Preliminary feedback to BPCT, first interim report, unpublished (commercial-in-confidence).
Hartswood M, Procter R, Rouncefield M, Slack R, Voss A, Williams R (2001) Building information systems as universalised locals. In Dittrich K, Egyedi T (eds.) Special issue on standards, compatibility and infrastructure development. Journal of Knowledge, Technology and Policy 14(3): 90–108.
Heath C, Luff P (1996) Documents and professional practice: “Bad” organisational reasons for “good” clinical records. In Proceedings of CSCW’96, Boston, MA, November. ACM Press, pp. 354–362.
Heeks R, Munday D, Salazar A (1999) Why healthcare information systems succeed or fail. Institute for Development Policy and Management Working Paper Series No. 9. ISBN 1 9025 1825X. University of Manchester, Manchester.
Lave J, Wenger E (1991) Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, Cambridge.
Reddy M, Dourish P, Pratt W (2001) Coordinating heterogeneous work: Information and representation in medical care. In Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW’01), pp. 239–258.
Star SL (1989) The structure of ill-structured solutions: Boundary objects and heterogeneous distributed problem solving. In Distributed Artificial Intelligence, Vol. 2. Pitman, London.
Star S (1993). Cooperation without consensus in scientific problem solving: Dynamics of closure in open systems. In Easterbrook SM (ed.) CSCW: Cooperation or Conflict? Springer-Verlag, London, pp. 93–206.
Star SL, Griesemer JR (1989) Institutional ecology, “translations” and boundary objects: Amateurs and professionals in Berkeley’s Museum of Vertebrate Zoology, 1907–39. Social Studies of Science 19: 387–420.
Timmermans S, Berg M (1997). Standardization in action: Achieving universalism and localization in medical protocols. Social Studies of Science 27: 273–305.
Webster J, Williams R (1993) Mismatch and tension: Standard packages and non-standard users. In Quintas P (ed.) Social Dimensions of Systems Engineering: People, Processes, Policies and Software Development. Ellis Horwood, West Sussex, UK, pp. 179–196.