Temporal–Spatial Collaboration Support for Nursing and Caregiving Services

  • Naoshi UchihiraEmail author
  • Kentaro Torii
  • Tetsuro Chino
  • Kunihiko Hiraishi
  • Sunseong Choe
  • Yuji Hirabayashi
  • Taro Sugihara
Part of the Service Science: Research and Innovations in the Service Economy book series (SSRI)


An aging population is driving a tremendous need to improve both the efficiency and quality of nursing and caregiving. Toward this end, a collaboration support system would be useful because indirect operations such as recordkeeping and communication are a significant part of healthcare work. This chapter proposes an information supervisory control model for a collaboration support system targeted at nursing and caregiving service systems; furthermore, we have developed a smart voice messaging system based on this model. We then formulate hypotheses to be examined through field tests, virtual field tests, and simulation from the perspective of information supervisory control.


Collaboration support Nursing and caregiving service Information supervisory control 



This research project has been was supported by JST S3FIRE program (Service Science, Solutions and Foundation Integrated Research Program).


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Copyright information

© Springer Science+Business Media New York 2016

Authors and Affiliations

  • Naoshi Uchihira
    • 1
    Email author
  • Kentaro Torii
    • 2
  • Tetsuro Chino
    • 2
  • Kunihiko Hiraishi
    • 1
  • Sunseong Choe
    • 3
  • Yuji Hirabayashi
    • 4
  • Taro Sugihara
    • 5
  1. 1.Japan Advanced Institute of Science and TechnologyNomiJaoan
  2. 2.Toshiba CorporationKawasakiJapan
  3. 3.Osaka University of Economics and LawOsakaJapan
  4. 4.Shimizu CorporationTokyoJapan
  5. 5.Okayama UniversityOkayamaJapan

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