Building Value-Added Teams to Care for Behavioral Health Needs in Primary Care
Collaborative care has emerged as an evidence-based approach to care for patients with common mental health disorders such as depression or anxiety in primary care. To deliver successful collaborative care, a program must build a team with effective “shared workflows.” A psychiatrist functioning in a mental health leadership role may play an important role in the development, implementation, and ongoing improvement of a high-functioning collaborative care team. The process of building such a team involves several stages: leadership commitment, preparing for team building, developing a clear vision for the scope of the program, assessing current resources and workflows, conducting a gap assessment to identify staff and training needs, generating a collaborative care workflow, training staff, program launch, and supporting the ongoing quality improvement efforts of the team.
KeywordsBehavioral Health Primary Care Provider Care Manager Care Team Collaborative Care
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