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Study, Build, Repeat: Using Online Communities as a Research Platform

  • Loren Terveen
  • Joseph A. Konstan
  • Cliff Lampe
Chapter

Abstract

Research on online communities raises a number of challenges. It is difficult to get access to usage data, to users (to interview), and to the system itself to introduce new features (e.g., participation incentive mechanisms). One solution is for researchers to create an online community themselves. Although this provides more control and access, it also requires additional resources (e.g., for staff to maintain the community) and consideration of the needs of the user community after the research is completed.

Keywords

Social Capital Recommender System Online Community Research Platform Social Computing 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Notes

Acknowledgments

This work has been supported by the National Science Foundation under grants IIS 08-08692, IIS 10-17697, IIS 09-68483, IIS 08-12148, and IIS 09-64695.

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Copyright information

© Springer Science+Business Media New York 2014

Authors and Affiliations

  • Loren Terveen
    • 1
  • Joseph A. Konstan
    • 1
  • Cliff Lampe
    • 2
  1. 1.Department of Computer Science and EngineeringThe University of MinnesotaMinneapolisUSA
  2. 2.School of Information, University of MichiganAnn ArborUSA

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