Abstract
Though the Internet emerged as a popular medium during the 1990s and both the private and, to some extent, public sector embraced it as a new means to disseminate information, the federal government did not establish its official e-government strategy until Mark Forman was appointed Federal Chief Information Officer (CIO) in the early 2000s. On July 1, 2001, the Office of Management and Budget (OMB) formed the E-Government Task Force aimed at “improving the quality of services to citizens, businesses, governments and government employees, as well as the effectiveness and efficiency of the federal government” (United States of America & Executive Office of the President, 2002).
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Wohlers, T.E., Bernier, L.L. (2016). United States. In: Setting Sail into the Age of Digital Local Government. Public Administration and Information Technology, vol 21. Springer, New York, NY. https://doi.org/10.1007/978-1-4899-7665-9_4
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