This first chapter of Part Three will highlight the work of some theorists who have had a major effect on the ways people have tried to increase the effectiveness of their workforces. You will see that the methods of each of the them has been strongly criticized by other theorists, who have questioned their methods, or failed to reproduce their findings. That will not trouble us unduly. Their ideas are a framework around which others have created working environments, and we can consider what has been found to happen in practice.
KeywordsAssembly Line Scientific Management Quality Circle Direct Employee Interview Programme
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