Abstract
In this first chapter we shall define the word quality in its industrial context, together with other terms which include the word ‘quality’.
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© 1993 Michael J. Fox
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Fox, M.J. (1993). What is quality, and how can it be managed?. In: Quality Assurance Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-7140-1_1
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DOI: https://doi.org/10.1007/978-1-4899-7140-1_1
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-412-46790-5
Online ISBN: 978-1-4899-7140-1
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