Participatory and action research models
With the introduction of general management, and reinforced by recent government publications such as Working for Patients (DoH, 1989b), Caring for People (DoH, 1989a), The Health of the Nation (DoH, 1992) and The Patient’s Charter (1991b), the ascendancy of the service user in health care policy has been secured. At the same time, the definition of users and their role in health service planning and provision has been obscured. Instead, emphasis is placed on setting targets, without elaboration of their philosophical and theoretical underpinning. As a result, policy and management in relation to service users move in a conceptual vacuum, and methodologies for involving users appear to be ad hoc and untested.
KeywordsCredit Union Voluntary Sector Hard Drug User Participation Consumer Model
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