Meeting social needs — the role of the social worker

Abstract

The social work role and task in terminal illness and palliative care is varied, covering a range of duties, some more predictable than others and for which it is difficult to legislate in job descriptions. Over a number of years, working in both the voluntary and statutory sectors, my personal experience has reinforced the importance of being prepared for the unexpected — from advising on finances to arranging for a much-loved family pet to be rehoused, from negotiating with the Home Office on behalf of newly arrived political refugees to counselling people at major times of crises and despair. Whilst acknowledging the importance of life experience for those who are considering work in this field, it is also important to recognize the need for specialist skills and knowledge which, together with a flexible and pragmatic approach, will go some way to ensuring that the worker is, and is perceived as, a useful team member. Life experience and common sense are valuable assets and, together with a sound knowledge base of social, psychological and even political issues, will help to ensure that the social work contribution to the multidisciplinary team is a useful one.