Counselling skills I: listening and attending
Listening and attending are by far the most important aspects of the counselling process. Often, the best counselling is that which involves the counsellor only listening to the other person. Unfortunately, most of us feel that we are obliged to talk! Unfortunately, too, it is ‘over-talking’ by the counsellor that is least productive. If we can train ourselves to give our full attention to and really listen to the other person, we can do much to help them. First, we need to discriminate between the two processes: attending and listening.
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